Project Customer Service

Lorraine R. Edwards Mendoza

Corcovado *** San Demetrio Vega Baja, Puerto Rico 00693 . Phone (787) 354-

**** . ***** ***********@*******.***

OVERVIEW

Highly motivated, multifaceted, versatile and self started, seeks full

time position in engineering or related area. Prepared to develop

engineering skills and demonstrate abilities to work with safety, cost

effective, design, management and coordinate with clients. In addition,

brings a highly competitive BSCE- Bachelors of Science in Civil

Engineering.

PROFESSIONAL PORTFOLIO

ENGINEERING

. Spearheaded all aspects of a project including planning, inspections,

estimating, testing and coordination.

. Built solid reputation for effective leadership by implementing

process innovative techniques, overseeing business goals, protocols

and functions.

. Identified, established and managed strategic relationships to

leverage significant long-term business opportunities.

. Performed static stress analysis on new and existing designs with

manual calculations to ensure the integrity and maintain high

standards of quality

. Ensured optimal customer service and satisfaction is afforded highest

attention and priority.

EMPLOYMENT HISTORY AND EXPERIENCE

Bank Representative, 2006 - 2010

Banco Popular de Puerto Rico, Valencia Park Branch Guaynabo, Puerto Rico

. Work with customers on a daily basis, meeting their banking needs and

answering or referring their financial questions to the appropriate

department individuals. Responded to customer inquiries regarding

account balances, processed deposits and payment with CCTM program.

Maintained and balance a cash drawer daily and secured the bank

values.

Parking, Structural Design (class project), April 2006

. Structural Analysis and design of the for a multi-stories parking

Waste Water and Potable Water Treatment Plant (class project)

. Waste water treatment process and tanks design, January 2007

. Potable water treatment process and tanks design, April 2007

Highway and Transportation Engineering (class project), August 2008

. Highway and transportation analysis, design and traffic

control

Capstone Design Integrate Engineering Project (class project), May 2008

. Urban development of town houses and apartments, project management,

planning, rural roads, buildings, pluvial, sanitary and aqueduct

systems design.

EDUCATION

BSCE- Bachelors of Science in Civil Engineering.

Polytechnic University of Puerto Rico

Graduated: June 2009

PERSONAL STRENGTHS AND TECHNICAL PROFICIENCIES

. Tenacity and diligence during challenging assignment, Schedule

Analyzer, Self-Learner

. Demonstrated leadership and team building capabilities, Extremely

Responsible

. Versatility, adaptability and willingness to tackle new

responsibilities

. Computer Knowledge: Windows operative system, Internet Explorer,

Microsoft office (Word, Excel, Outlook, PowerPoint, Project), SAP 2000,

AutoCAD 2006, Math Lab, MD Solids, HCS 2000, and others.

. Languages : Spanish and English, excellent communication

skills, oral and written

NOTABLE ACHIEVEMENTS

. Designed one of best Capstone project of the class, our team achieve

and exceed all the requirement of the project, our design maintain

costs low, keeping quality so that the profit of construction

development were successful. This project is on exhibition in the

civil engineering department of the Polytechnic University of Puerto

Rico.

REFERENCE

. Available upon request

Contact this candidate