Customer Service Manager

Stacey Adams

***** ******** ****, **********, ** 64089

*************@**.**.***

816-***-**** (home) or 816-***-**** (cell)

objective

To obtain a long term position with a growth oriented

company.

Work of experience

December 2008 to Present The Procaccianti Group, Kansas

City, MO

Accounting Manager

. Full scale accounting duties for a 257 suite hotel on the

Country Club Plaza.

. Accounts payable, full cycle month end closing, journal

entries, account reconciliations, balance sheet

reconciliations, cash handling monitoring, training of new

associates on cash handling procedures. Payroll and Human

Resources backup. Monthly forecasting of expenses,

maintaining a minimum variance from week to week.

March 2007 to November 2008 Kansas City Airport

Marriott, Kansas City, MO

General Accountant

. Cash accountant and cashier, daily deposits, journal entries.

Airline and group and corporate billing. Reconciliation of

General ledger accounts, processing of period end journal

entries. Reconcile balance sheet accounts. Review of

purchase card activity and reconcile accounts. Accounts

payable and receivables. MICROS POS system upgrade project

management. Long range forecasting and budgeting.

September 2006 to February 2007 Susan Cooper & Assoc.,

Kansas City, MO

Office Manager

. Office administration of files, equipment, supplies and

suppliers. Purchasing and leasing of equipment and supplies,

supervision of part time seasonal employees, customer service

and scheduling of appointments with clients, mass mailings,

coordination of print, production and mailing.

June 1997 to July 2006 Annie's Attic Consignments,

Iola, KS

Owner Operator

. Owner operator of consignment clothing, gift and d cor retail

store. Thriving business that required a 3 month lead time

to obtain and appointment to bring items in to sell.

Budgeting, inventory control, scheduling, commission

reporting, customer service, employee supervision, all

accounting functions involved with owning a small business.

September 1996 to May 1997 Manpower, Inc., Iola, KS

Personnel Specialist

. Operated satellite office of Manpower, Inc. Interviewing,

training and selection of individuals for job placement.

Sales calls and follow up with local businesses to solicit

new job placement sites.

March 1994 to July 1995 The Salvation Army,

Wichita, KS

Property Manager

. Property Management of all Wichita based TSA units, including

Corps, Administrative Offices, Camp Hiawatha, Children's Home

and Officer's Housing.

. All purchasing from supplies to properties. Budgeting and

comparative pricing. Facilitate purchase with vendors,

suppliers, realtors, Army staff, support personnel and Board

members.

. Construction Contract Administration Major remodel and

construction projects at most TSA facilities. Camp Hiawatha,

Corps offices, Biddy Basketball facility. Hosted and chaired

Property committee meetings. Requisition of funds for all

projects. Liaison with architects, contractors, suppliers,

state agencies and consultants, realtors, Board members and

TSA personnel on all projects. Design meetings, design

review, bid proposals, selection of contractors, site visits,

project completion walk through.

. Christmas Cheers Program. Facilitated gift and food vouchers

for over 8,000 children. Coordinate, plan, purchase and

supervised all aspects of this huge Christmas Angel Tree and

food voucher program. Supervised all in-house functions,

computer operators, on-site application processes, Angel Tree

sites and distribution center set-up and distribution of

vouchers and gifts. Coordinate and facilitate TSA employees

and volunteers.

education

Wichita State University Wichita, KS

Bachelor of Science in Business Administration

Minor In Accounting

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