Engineer Manager

ERIC K. CLARK SR.

*** ****** *****

ALLEN, TEXAS 75002

214-***-****

*********@*****.***

OBJECTIVE: To obtain a challenging career position to utilize my technical

skills, educational background and offer an opportunity for

advancement.

EDUCATION: SOUTHERN UNIVERSITY A & M COLLEGE

BATON ROUGE, LOUISIANA

Bachelor of Science, Electrical Engineering

SUMMARY: A self-motivated, mature, dependable and ambitious professional

with excellent interpersonal relations, excellent

communication skills, organization and follow-up skills,

hard working, customer satisfaction oriented, and can work

effectively either independently or in a team environment.

EXPERIENCE:

1/07 - 5/10 NORTEL NETWORKS - RICHARDSON, TEXAS

Carrier VoIP and

Application Solutions (CVAS)

System Engineer

Responsibilities:

Verify and monitor network key capacity and performance indicators,

office parameter Engineering & memory management, technical

support to internal and external customers (AT&T, Verizon,

Axtel, Rogers Communications), memory and capacity studies,

overload control and fast office testing, analyze new OMs

and PM, create scripts (Perl, Expect, C++) to collect and

analyze data from customers CS2K network, create SQL

databases to store customer request, executed and analyze

SIP calls to verify OMs and NGSS capacity and performance.

5/99 - 1/07 NORTEL NETWORKS - RICHARDSON, TEXAS

Member of Scientific Staff,

Sprint Test

Software Test & Automation Engineer

Responsibilities:

DMS Translations, Quality Center Prime, create SQL databases to store

and update test cases, Feature and Product Test Lead,

Evaluate and implement various automation test tools, debug

failed Regression test cases, research and test new

products, Call Processing, create accurate test plan

strategies and test plans, create and execute feature

specific test cases to verify reliability and efficiency of

new features, follow ISO procedures throughout the testing

cycle, regression and capacity testing, test case

automation with Perl and Expect, verify and apply patches,

test Product Test Plans, TCP/IP, perform sanity testing to

establish call processing baseline, recreate field problems

for resolution, create and update group website with PHP

and HTML.

6/98 - 4/99 BURLINGTON NORTHERN SANTA FE RAILROAD - FORT WORTH, TEXAS

Telecommunications Network Controller (Manager)

Network Control Systems Operation Center

Responsibilities:

Trouble shooting Dacs alarms and Cross Connects, trouble shoot

routers, ATM, monitor digital & analog microwave

transmission, test voice & data circuits, monitor and

trouble shoot DMS alarms, oral & written trouble reports,

TCP/IP, trouble shoot concentrators & controllers, analyze

router and dacs network drawings, trouble shoot outages,

ISDN, X.25, radio test tones, create trouble tickets with

Remedy Ticketing System.

1/97-5/97 DSC COMMUNICATIONS (ALCATEL) - PLANO, TEXAS

Co-op Software Development Engineer

Responsibilities:

Trouble shooting hardware problems, SCSIDAT backup and software

installation on switches (DEX 600E), engineer database on

switches (trunk groups, trunk circuits, route tables),

automated testing, call processing, apply patches, Sage Box

Testing, SS7, debug automated test cases.

PROTOCOLS: VoIP, SS7, ISUP, AIN, TCAP, SIP, TCP/IP, SNMP, DPT, ISDN, X.25,

UDP, IPSec.

COMPUTER

SKILLS: PHP, SQL, C, C++, Frame Maker, Unix, Linux, HTML, PowerPoint,

Excel, Word, XML, Expect, Perl, CGI, and Java, Flash,

Dreamweaver, Fireworks, Photoshop, Clarify.

Contact this candidate