Customer Service Manager
Resume:
Keemya T. Richards, Esq.
PO Box *** . Camden, NJ 08101 . 856-***-**** . ********@***.***
OBJECTIVE
To seek gainful and meaningful employment, that places value on ethics and
personal attention to detail in servicing its product and client which are
attributes I strongly possess.
EDUCATION
Thomas M. Cooley Law School - Lansing, Michigan
Juris Doctorate
September 2007
Litigation Concentration
General Practice, Solo, and Small Firm Practice Concentration
Honor Student
Westlaw Certification
3/16/2007
Dean's List Spring
2007/Summer 2007
Moot Court Quarter-Finalist
Spring 2007
Member Associations:
State Bar of Texas Member
Dallas Bar Association Member
Texas Young Lawyers Association Member
Rutgers University, School of Business - Camden, New Jersey
Bachelor of Arts: Dual Majors, Marketing & Business Management
May 2002
Graduated with Honors
Scholarships:
James Dickson Carr Scholar
Armand Corporation Scholarship Recipient
Sun Bank Scholarship Recipient
J & J Snack Foods Scholarship Recipient
Inductee into the Rutgers University
Advertising Hall of Fame
EMPLOYMENT EXPERIENCE
Butler & Hosch, P.A.
Dallas, TX: 1/09 - 2/10
Manager, Post-Foreclosure Sale Department
Managed team responsible for all post-foreclosure sale issues, including
the preparation of all legal documentation needed for evictions, resolving
Mobile-Home title issues; issuance and recording of Deeds; and the
preparation of Final-Title Packages for contractors like HUD.
. Effectively directed and lead five different aspects of the Post-
Foreclosure Sale Department.
. Served as Administrative Manager over the Home Retention group.
. Quickly learned the Firm's Software and implemented practices to
increase work productivity.
. Became highly recognized for keeping client's informed, updated which
lead to special project tasks.
Continental Guest Services
New York, NY: 8/08 - 11/08
Concierge, Day Service
Assisted guests during their stay in New York City with tourist,
entertainment, and sight-seeing attractions inclusive or reservations,
directions, recommendations, and advice on what a guest visiting New York
City has to experience during their stay.
Sixty Plus, Inc., Estate Planning and Elderlaw Clinic
Lansing, MI: 5/07 - 8/07
Legal Externship at Thomas M. Cooley Law School
Satisfied client's estate planning and guardianship review needs. Prepared
legal documents i.e., Wills, Medical and Durable Power of Attorneys for the
elderly community at no cost. Additionally, conducted and drafted
guardianship reviews for the court. Upon successful completion of the
Clinic, 3 externship credits were granted.
Crossing Place Leasing Office
East Lansing, MI: 8/06 - 2/08
Community Leasing Assistant
Recipient of large compensation checks for the quantity of leases I signed
and completed with tenants.
Preparing leases and conducting the signing of leases with new residents;
Assisting residents with any and all questions
regarding the property; Conducting tours around the property.
Law Office of Wollman & Gazdzinski, Esq.
Voorhees, NJ: 5/05 - 8/05
Legal Assistant
Direct client contact via telephone and upon entry into the office.
Conducted necessary research and drafting of memoranda like pleadings,
answers, client letters, etc., for a variety of cases inclusive of personal
injury, workers' compensation, divorce, etc.
Enterprise Rent-A-Car
Maple Shade, NJ
Business Intern / Customer Service Representative
5/01 - 8/04 and 5/05 - 8/05
Assisted customers in their choice of rental; answering questions about
rental qualifications; cleaning of rentals;
picking up customers and going over their rental contracts and choice of
rental with them prior to signing; dropping off customers after the
completion of their rental. Upon successful completion of the Business
Internship, credits were
granted towards my two Bachelor Degrees. Once the Internship was complete,
I was asked to stay with the company but choose to pursue Law degree.
REFERENCES
Lora Lea Henke, Esq.
Former Managing Attorney at Butler & Hosch, P.A. 407-***-****
Dorothy E. Gozdziak, Esq.
Self Practitioner 631-***-****
Tifani Cottingham, Esq.
Patent Counsel, Dow Chemical Company
Advanced Materials Division,
Allen Woll, Director Honors College & Film Studies, Rutgers University
and
Associate Dean, College of Arts & Sciences Rutgers University, (856) 225-
6670
Kathie Gunther
Site Supervisor, Dallas Wachovia/Wells Fargo Operations Center (804) 852-
1899
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