Administrative Assistant Customer Service

818-***-**** cell phone

303-***-**** home phone

**********@*****.***

**** ********* **, ****** ** 80013

Brenda Roy

Objective A secretarial or administrative assistant position.

Experience Medical Practice Administrative Assistant

2005-2008

Valley Multi Specialty Surgery Center / Zdenek Eye

Institute, Reseda, CA

. Performed various patient optometry tests as

required for patient visits with an Ophthalmologist

including A Scan, Corneal topography, Auto

Refractor, Visual Field.

. Handled patient insurance eligibility and

authorizations (HMO, Private, Vision Plans, and

Managed Healthcare Plans)

. Completed insurance posting billing documentation

leading to reimbursement for surgical facility

. Fulfilled duties as a circulator in an ambulatory

surgery center.

. Responsible for scheduling surgeries and

coordinating anesthesiologists and nursing staff.

. In charge of the surgery center inventory and

ordering necessary supplies.

. Successfully completed all jobs by time requested.

Bank Teller

2004-2005

Bank of America, North Hollywood, CA

. Organized file system and balanced cash drawer,

completing deposits.

. Cashed checks, processed deposits, opened new

accounts, and provided customer service.

. Balanced vault funds at end of shift for checking

deposit accuracy.

Cashier/Receptionist

2004-2003

Cash America, Palmdale, CA

. Initiated and completed contracts for cash

advances.

. Calculated payment schedules including interest

based on loan amount.

. Processed utility bill payments for customers.

. Duties included making nightly deposits.

. Answered phones.

Education North Hollywood High School, CA

Graduated in 2002

Los Angeles Pierce College, Woodland Hills, CA

Currently attending college ( Nursing Major)

Related course work

. All coursework necessary to enroll in a Nursing

Program

Certifications

. OSHA Training Course (Spring 2008)

Interests Outdoor activities, music, cooking.

Contact this candidate