Customer Service Sales

Tiffany M. Howe

* ********* **.

Burlington, NJ *8016

Cell Phone: (609) 784 - 2448 ? E-mail: ************@*****.***

Objective: Attain a full time position as a Human Resources Assistant also;

utilize my education and professional experience to enhance the company and

become more knowledgeable in the recruiting/ marketing field.

Education:

> Howard University

Washington, D.C.

Bachelor of Arts

August 2005 - May

2009

Major: Audio Production/ Mass Communications

Minor: Electronic Studio Art

Cumulative GPA: 3.16/ 4.0

Work Experience:

TRG Customer Solutions

Mt. Laurel, NJ

Field Sales Consultant

April 2010 - June 2010

> Expand brand marketing for a leading Fortune 500 telecommunications

company by using sophisticated communications/ face to face sales

techniques to educate and consult consumers on various broadband,

telephone and wireless services and products

AFLAC - Insurance Company

Philadelphia, PA

Office Administrator

September 2009 -Present

> Manage organization of office activities for the District Sales

Coordinator of the Philadelphia region, act as a liaison between AFLAC

and customers by supervising complex insurance claims and electronic

databases, recruit/schedule qualifying candidates for interviews and

assist in the facilitation/planning of AFLAC presentations

Sirius XM Radio

Washington, D.C.

Intern

September 2008 -

December 2008

> Researched/Edited/Mixed shows using Dalet in preparation for nation-

wide airing

> Inserted and padded music into databases

> Booked artists for shows/ interviews

> Expanded social network

The Newseum

Washington, D.C.

Visitor Service Representative

June 2008 -

July 2009

> Enhanced customer service by assisting visitors with general

information on various exhibits and navigating the facility, also;

promoted special events

Lockheed Martin- NMAC

Moorestown,

NJ

Intern

June

2003 - August 2003

> Used supply chain management databases to oversee purchase orders and

material requests

> Prepared graphic charts and reports displaying the company's weekly

progress

> Assisted with the facilitation of the Annual Customer Appreciation Day

> Improved NMAC communication using the Lean Six Sigma Process

Achievements:

> Dean's List Spring 2006, Spring 2007, Fall 2007, Spring 2008

> Golden Key International Honor Society (December 2008)

Special Skills:

> Proficient in the use of Microsoft Office Suite (PowerPoint, Word,

Access, Excel, Outlook and Front Page)

> Computer programming languages (HTML, JAVA, C++ and Visual Basics)

> Graphic design software (Photoshop, Illustrator, InDesign, Fireworks,

Flash and Dreamweaver)

> Audio/Visual editing software (iMovie, Final Cut, Adobe Audition,

ProTools, Audio Vault and Dalet Broadcast Radio Suite)

> Excellent communication skills

References:

A file of confidential references is available upon request.

Contact this candidate