Project Management

RASHMI JOSHI, PMP

**** ***** ****, *** **, Wheeling, IL . Cell: 860-***-**** . E-

Mail: *****.****@*****.***

PROFESSIONAL PROFILE

. 9 years of experience in business analysis and project management

with extensive experience in SDLC (System development life cycle)

from initiation to implementation.

. Experienced consultant and project leader who has worked with major

clients such as Morgan Stanley, Discover Financial Services, HSBC,

Travelers Insurance and AT&T.

. Expertise in project management focusing on requirement gathering

(JAD and interviews), planning schedule, functional design

development, resource estimation, risk analysis, version management,

quality management, status tracking, implementation planning and

defect control.

. Valued team player and contributor who performs confidently and

effectively under pressure and sets high standards; excellent

communicator, mentor and a good listener

. Bachelor's degree from Indian Institute of Technology (IIT

Kharagpur)

. PMI certified Project Management Professional.

SKILLS PROFILE

Operating Systems Windows (2005, 2007, XP Professional, WinNT), z/OS

01.06.00, OS/390, Unix

Environments OS/MVS, CICS, DB2,, Endevor Version Control,

Changeman, TSO, ISPF, VSAM, SDSF, Client/Server

Databases DB2/SQL, DB2/UDB V8, IMS-DB, IMS-HALDB, Teradata

Languages COBOL, CICS Application, DB2 programming, REXX,

Easytrieve, JCL, Shell Scripting

Functional System VisionPlus 8.24 - Credit Cards Processing System

Transaction Management System, Credit Management systems,

Authorizations, Customer Support system, Internet/IVR

systems, Collections

Tools Use Case diagrams, Ab-initio (2.15)/UNIX, Test Director,

IBM JCL Tools, Expeditor, Intertest, Teradata utilities

(BTEQ, FASTLOAD, FASTEXPORT, MULTILOAD), Custom Statement

Formatter(CSF)

MS Office MS Excel, MS PowerPoint, MS Access, Visio, MS Word

Managing tools MS Project, Mercury Project Management

PROFESSIONAL EXPERIENCE

Consultant/Manager

Feb 2009 - Current

Leather Hayat(Export Business)

Chicago IL

. Conducted interviews with marketing, accounts, legal and logistics

teams to understand and create business requirements (As-is and to-

be) and requirement traceability matrix

. Analyzed manual processes and created a project management plan to

automate such processes.

. Managed the development of MS Access/Excel financial tool that

updates the inventory data, manages and schedules payments,

generates profit-loss report, audit report apart from various

customized buyer and seller reports and letters.

. Involved in market research and cost benefit analysis of new product

and enhanced processes.

. Involved in cost estimation, cost control and quality control for

project activities and resources.

Project Lead/ Sr. Business Analyst

Apr 2007 - Dec 2008

Cognizant Technology Solutions (Morgan Stanley/Discover Financial Services)

Chicago IL

. Managed and led a global team of 30 members in a multi-million

Visa card integration project and MasterCard project from inception

to implementation.

. Involved in initial business requirement gathering (JAD sessions),

field and data mapping, functional design development, risk

analysis & risk response planning, resource planning, cost

estimation and tracking development and testing phases of the

project.

. Developed project plan, created roles and responsibility matrix,

monitored and managed project schedule, project change requests,

maintained project documentation and reported project status to

senior management.

. Implemented technical alternatives and strategies in Visa

integration project that reduced development cost by 30%

. Provided functional and technical expertise in migration and

application development of credit card processing systems such as

credit management (CMS), transaction management (TRAMS),

authorization systems (FAS) and account support management (ASM).

. Created High level design for customization and compliance of

VisionPlus Credit Card Authorization, Credit Management and

Transaction management systems

. Lead the effort to set up Visa simulator and VAP (Visa Access

Point) connectivity; successfully implemented visa certification

plan

. Monitored and coordinated system integration and user acceptance

testing using test director, tracked defect status, worked with

multiple teams to resolve defects and any data discrepancies.

Project Lead

Feb 2006 - Apr 2007

L & T InfoTech (Travelers Insurance)

Hartford, CT

. Developed application development project plan with emphasis on

optimization of technical processes and resource utilization for

client's payment processing systems.

. Analyzed new enhancement requirements, defined scope and created

functional specification documents; created project management plan

and led the team during development and testing phases of the

project.

. Led an initiative to setup the global delivery model for client

team to reduce long term operational costs; monitored the project

activities of 25-30 team members.

. Involved in resource and cost estimation for project activities

during analysis, development and testing phases.

. Created system integration and user acceptance test cases using

Test Director; led the testing team involved in defect

identification and resolution, monitored the team during defect

resolution to minimize schedule variation and defect ratio.

. Actively involved training new Leads on managing information

systems and led knowledge transition meetings for efficient

resource backup plan.

. Identified areas that required issue escalation, facilitated daily

offshore status meeting to discuss project status, issues and plan

for new activities.

Onsite Effort Lead - Business Analyst Jul 2005 - Jan

2006

Kanbay/Capgemini (Morgan Stanley Discover Financial Services)

Chicago, IL

. Led the development of strategic technical architecture plan for

new credit processor system that reduced the transaction and

processing costs by almost 50%.

. Involved in creation of a multi release management plan to meet

stringent deadlines for $9 million new card portfolio; led a team

of 25 offshore resources through the planning, execution and

testing phases.

. Provided functional and technical expertise in credit card

processing systems such as credit management (CMS), authorization

systems(FAS) and account support management(ASM).

. Setup of Endevor source code management system for VisionPlus

credit card subsystems.

. Managed information documentation database and quality control of

projects.

. Trained client teams and Customer service representatives on

maximum utilization of new system.

Business Analyst (VisionPlus) Jul 2004 - Jun 2005

Kanbay/Capgemini (Army and Air Force Exchange Services)

Dallas, TX

. Conducted interviews with business users for requirement analysis;

led a team of 15 offshore resources to develop a new retail card

product.

. Provided subject matter expertise on credit management,

authorization and payment systems to a group of 40 associates.

. Successfully led the effort to launch new retail credit card for

AAFES customers.

. Consulted business users and cross functional teams to identify

necessary business scenarios, required test coverage and system

performance requirements.

VisionPlus Technical Analyst Mar 2003 - Jun 2004

Kanbay/Capgemini (HSBC )

Pune/Hyderabad India

. Led a team of 7 resources for migration and upgrade of 4 HSBC

credit card portfolios in Mexico, Hong Kong, UK and US.

. Developed a global base credit processing system to integrate and

standardize worldwide credit processing systems.

. Incorporated various enhancements to various V+ subsystems like

account receivables, customer support system, authorizations in

Gold Plus - a global base platform for credit card processing

throughout the world.

. Provided credit card application (Base-I) training to new employees

and also created VisionPlus Base-II training material.

Programmer Analyst Sep 2001 - Feb 2003

Cognizant Technology Solutions (CSC AT&T)

Chennai, India

. Involved in analysis of technical requirements, enhancement of

payment service system and generation of statements for AT&T small

business DSL customer.

. Involved in development of Project Management portal which

integrated the planning and the tracking for various issues in the

project.

TRAINING AND SEMINARS

Financial Processes - 101

Credit Card Processes - Vision Plus 8.25 (Base-I, Base-II) - Various credit

card applications

SDLC, Project Management, IMS, MS-Visio, MS-Access, DB2, Ab-Initio,

teradata

CERTIFICATIONS/MEMBERSHIPS

IBM Certified Database Associate -- DB2 Universal Database V8.1 Family

PMP (Project Management Professional) Certified

Project Management Institute Member

EDUCATION

IIT Kharagpur (Indian Institute of Technology) - Class of 2001

. Bachelor of Technology (Honors)

CGPA - 7.83/10

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