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Project Manager Customer Service

Location:
Raleigh, NC, 27606
Posted:
August 17, 2010

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Resume:

**** ****** **** ***** #***

Raleigh, NC ***** Erika L. White, EIT ablywp@r.postjobfree.com

919-***-**** WORK EXPERIENCE

Jacobs Engineering Group, Cary, NC Sept

Inc. 2008-Present

Project Engineer/Process Engineer

On assignment at Merck Durham (Oct 2008-Present)

. Responsible for implementation and coordination of multiple small capital

projects up to $60,000 from scope development to completion.

. Assist project managers on small capital projects with multiple vendors

and subcontractors up to $650,000 including scope development,

coordination meetings, client updates, and project close out.

. Develop AutoCAD drawings for Merck VMF's regulatory licensing drawings,

develop Quality sampling maps, and implement site redlines.

. Responsible for small capital project onsite procurement, file system set

up, entering of requisitions, issuing of contracts and change orders, and

troubleshooting invoice/payment/PO issues.

. Worked with project manager at Merck Charlotte with frequent travel for

two concurrent small capital projects totaling $600,000.

Elderly 5 hrs/wk Cary, NC 2005-2007

Care

. Drove and assisted a disabled woman; responsible for navigation, map

reading, agenda planning, time management and interpersonal relations.

Personal 4 hrs/wk Raleigh, NC 2005-2007

Assistant

. Organized, cleaned and maintained a private residence without supervision

with personal key..

Customer Service at Schlotzsky's 10-39hrs/wk Apex, NC 2002-2004

Deli

. Served customers by phone and in person, collaborated with diverse teams

routinely utilizing Spanish, unloaded supply trucks, and performed

janitorial work and maintenance.

EDUCATION

North Carolina State University Raleigh, NC Aug 2003-May 2008

. Bachelor of Science in Chemical Engineering with FE/EIT certification.

. Minor in Spanish with coursework in advanced grammar, composition,

literature and conversation.

. Senior Capstone Project: design a chemical reactor to economically

produce biodiesel fuel for the commercial vehicle fleet of a recycling

company in Durham, NC.

o Prepared comprehensive design proposal, multiple presentations to

engineers and non-engineers, and display materials on schedule with an

overall grade of A-.

o Researched OSHA/EPA regulations, municipal zoning, fire and safety

codes; analyzed equipment options and sizing, economic and cost

analysis, chemical options; developed process simulation; minimized

environmental impact.

SKILLS AND ACHIEVEMENTS

. OSHA 30 Hour training; January 28, 2009, # 600484421.

. Willing to accept foreign or domestic assignments with possible extensive

travel; independently traveled to numerous overseas locations; lived and

studied in Latin America for eight years.

. Spanish fluency - 4th on State High School Spanish Aptitude Exam; scores

of 5/5 on Spanish Language and Spanish Literature Advanced Placement

Exams.

. Army ROTC 2003-2006; applied leadership skills, adventure training and

leadership roles as cadet platoon sergeant & squad leader; left for

academic purposes with no service commitment.

. Familiarity with Phase I-III clinical studies.

. AutoCAD 2009; Microsoft Office; Maple mathematics software; Matlab;

SuperPro chemical process simulation.



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