Manager Customer
Resume:
Katharine Campbell
Spokane, WA 99207
*********@****.***
Objective: To utilize my acquired knowledge and experience in a position
that will allow for growth and personal satisfaction.
Experience:
8/15/08 - Current The Oil Analysis Lab, Inc., Spokane, WA -
Data Entry Specialist/Lead - Data Entry Department
Input, update and maintain customer accounts and asset
lists in proprietary database on a daily basis by
processing samples for testing and analysis. Perform the
same duties in an Excel database for processed samples,
sample testing and tracking sample kit numbers.
Communicate with customers by phone and email on a daily
basis regarding data accounts, asset lists, samples and
accompanying documentation, and changes in testing. Track
maintenance and equipment updates for premier customers,
and assist lab(s) and the evaluation department during the
testing and report stages by providing informational and
clerical support regarding database units, equipment
histories, and customer inquiries and requests.
When required, reception support duties included answering
and forwarding phone calls, logging and dispersing inbound
shipments, assisting lobby customers, assembling sample
kits, sorting and filing sample forms for billing, and
processing outbound mail. Performed special projects by
request of the lab manager.
Trained/supervised one to one point five employees on a
rotating basis.
2/1/08 - 6/1/08 Antique Chic Caf , Spokane, WA - Manager /
Waitress / Hostess
Greet and seat customers, plan menus and provide customer
service cashier, food, beverage and
supply ordering for company, plan parties or other special
events, evaluate premises for cleanliness, and resolve
customer or public complaint.
10/1/06 - 12/1/07 Quick Frames, Spokane, WA - Manager Production Shop
Responsible for maintaining production shop and supervising
employees, Ordered all frames, mats, and prefabrication
parts. Cut, trim, file, bend, assemble and fit
prefabricated parts, design and construct templates, align
and fit parts according to customer specifications.
Maintain customer paperwork and reviewed work orders for
accuracy.
3/1/07 - 9/1/07 Aire Equipment, Inc. - Spokane, WA - Administrative
Assistant
Prepared bids and invoices, checked orders for accuracy,
inventory products upon arrival in shipping, assemble
custom air filters to customer specifications.
4/1/03 - 3/1/07 Homemaker - Raised grandson from infancy to age 3
7/1/00 - 4/1/03 Frames International, Spokane, WA - Production Shop
Responsible for maintaining production shop, ordered all
frames, mats, and prefabrication parts for company. Cut,
trim, file, bend, assemble and fit prefabricated parts,
design and construct templates, align and fit parts
according to customer specifications. Maintain customer
paperwork and reviewed work orders for accuracy.
10/1/97 - 6/1/99 Michaels Arts and Crafts - Spokane, WA, Cashier /
Production Shop
Started as cashier and was promoted to the Production Shop.
Cut, trim, file, bend, assemble and fit prefabricated
parts, align and fit parts according to customer
specifications. Worked both floor and back production
area.
6/1/92 - 6/1/01 City of Spokane/Community Development Dept., Spokane, WA -
Administrative / Support
Gather current information from Department of Housing and Urban
Development (HUD) and report to neighborhood steering
committee to assist committee in allocating federal grant
money. Assist in all other areas of administrative and
communication support.
Education: Edmonds Community College - Associates Degree in
Administration
University of Washington - Bachelors Degree Program in
Administration
Fulcrum Institute - Dispute Resolution / Mediation
Larson - Juhl Institute - Framing Vocational School
Community Colleges of Spokane - Word / Excel courses
References/Professional:
Antique Chic Caf Anne Marie Lewis, Owner
Aire Equipment Inc. Bonnie Gow, Owner
City of Spokane Michael Adolphae, Director
References/Personal:
Tina Fereira
Joyce Harbison 509-***-****
Claire Cruver
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