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Customer Service Administrative Assistant

Location:
Moreno Valley, CA, 92557
Posted:
August 17, 2010

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Resume:

***** ******* **. ? Moreno Valley, CA ***** ? 951-***-**** ?

*************@*******.***

Rochelle Howey

Objective

My intent is to exemplify superb customer service, to which will amply

produce repeat business to further secure the growth of the company as we

push forward and prevail over the current economy.

Professional Experience

01/2009- Present

KM Strategic Management

Hemet, CA

Claims Examiner

Examine ICD-9 and CPT codes for professional and facility medical claims in

a fast paced manner. Check computer system for individual provider

contracts and updates in the Medicare fee schedules. Examine member

eligibility and check for authorizations regarding dates of service.

07/2008- 01/2009

Applebee's Restaurant

Moreno Valley, CA

Server

To thoroughly execute sensational service by listening, retrieving, and

serving our clients with skillful diligence.

02/2008- 04/2008

Rancho CA Water District

Temecula, CA

Administrative Assistant

To organize past accounts, separate mail, create information flyers,

information outlines for meetings, set up continental breakfast for the

Board Of Members, answer phones with multiple lines, and satisfy walk-in

customers.

10/2007- 06/2008

Soboba Casino

San Jacinto, CA

Customer Care

To maintain excellent, witty, and lively service to guests while, carefully

observing and protecting our guest's safety and well-being.

06/2006- 12/2008

Big 5 Distribution Center

Riverside, CA

Order Filler/Forklift Driver

To work in a very fast paced manner. Efficiently match all units and

barcodes in order for the product to be shipped to its destination in a

timely manner.

Education

08/1999- 12/1999

The Master's College

Santa Clarita, CA

09/1995- 06/1999

Valley View High

Moreno Valley, CA

Diploma

Personal Interests

I am dedicated to my family. I have a husband of 10 years, a 9 year old

daughter and a 6 year old son. We are a team and share life's

responsibilities. We are currently focused on my husband's last year of

college. We are very proud of him and look forward to his graduation in

the spring.

References

Hamrick, Kimberly

Claims Department Manager

Hemet, CA

951-***-****



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