DONNA DIEWALD
Reston, Va. *0191
I am seeking a position with a company that gives me the opportunity to
utilize my administrative and analytical expertise. I have strong
interpersonal skills; enjoy the dynamics of a team environment; and take
personal pride in meeting deadlines. My goals are to actively contribute
to an organization's success and to be in a setting that fosters career
opportunities and long-term advancement.
Employment History
AT&T, Oakton, VA. 10-1-2007 to 8-1-2008
Cash Manager, International Billing Platform
. Successfully managed the preparation and publication of daily-reports
from Bank of America for distribution to worldwide AT&T entities to meet
revenue deadlines.
. Reconciled payment inquiries from Bank of America for international
customers and applied payments to customer accounts.
. Contributed to payment and system enhancements and recommended process
improvements.
. Trained management and staff on payment and reporting procedures.
BOOZ Allen Hamilton, MacLean, VA, 1997 - February 2006
Senior Consultant, Telecommunications Department
. Interacted with senior executives to address their wireless communication
requirements.
. Managed various wireless vendor accounts including monthly payments,
problem resolutions and process improvement.
. Evaluated vendors and wrote proposals.
. Developed and coordinated billing procedures for long distance migration
to MCI.
. Designed improved processes to address fraud issues and long term
liabilities for calling cards; short-term annual savings approximately
$500,000.
MCI, McLean, VA, 1996-1997
Bid Manager
. Created monthly status report for project and management teams.
. Forecasted revenue for non-standard proposal requests.
Global One/Sprint International, Reston, VA, 1989-1996
Marketing Analyst, Customer Solutions Department
. Assistant to the Vice President of Domestic Sales.
. Analyzed and managed non-standard requests for all Global One/Sprint
International voice and data products and services.
. Assisted in proposal development.
. Tracked, formulated and distributed monthly reports for national sales
effort.
Education:
B.A. Liberal Studies, Summa cum Laude, Business and French, Marymount
University, Arlington Virginia, May 1992
Language Skills:
Fluent in French and German
Computer Skills:
Hardware: Macintosh and IBM PC and compatibles
Software: MSWord, Excel, Power Point and Access Database