Joseph Hudak
CTT+ Certified
********@*****.***
PROFESSIONAL
EXPERIENCE:
Bosch Security Systems, Inc. 2007-
2009
Regional Sales Manager
. Generated $3.2 million in CCTV Security sales while achieving
113% of territories sales plan
. Developed additional revenue streams by identifying and
executing upon key sales opportunities
. Successfully managed Dealer programs for the Ohio Region.
Including; Government and co-op marketing programs
. Provided customer support with project design, sales
presentations, training, quotations, and on-site customer
support
. Proactively worked with the A&E community to assist in having
Bosch products specified and designed into upcoming projects
. Cultivated new customers accounts while strengthening current
customer relationships
. Represented the company, promoted products, and assisted with
set up at major trade shows, road shows, new product roll-
outs, and dealer open houses
Bosch Security Systems, Inc.
2003-2007
National Technical Trainer/Project Manager
. Performed instructor-led training courses for customers,
manufacture reps, internal employees, installation
technicians, and service groups
. Created and developed course training materials
. Delivered live web-based training seminars
. Served as support for field issues, including on-site
troubleshooting, testing, and documenting issues
. Communicated technical issues from field contacts to
engineering, product management, and technical support
Northcoast PCS (Currently Revol)
2001-2003
Training Manager
. Performed supervisory responsibilities in accordance with the
company's policies and procedures
. Responsible for the hiring, training, development and
retention of training staff
. Accountable for Training Department budget
. Responsible for the implementation, training, auditing,
upgrading and redesign of the company's Retail Sales, Point
of Sales, Customer Care and Billing System software training
programs
. Managed training and development with organizational
departments including; Marketing, Customer Care,
Distribution, Inventory, Billing and Sales department
. Developed, authored and produced company training materials
. Scheduled training sessions within individual Sales Channels.
(Retail, Business-to-Business, Authorized Agents and
Administration) ensuring training programs, facility setup
and employee notification
. Accountable for measuring the effectiveness of training
through testing
Joseph Hudak
Page 2
Lucent Technologies
1999-2001
Training Development Manager
. Responsible for the education of 30 business-to-business
sales consultants with a focus on product feature
functionality and sales applications
. Established overall training plan for the Chicago and Ohio
region in alignment with business strategies, revenue goals
and budget constrains
. Identified essential training needs and established
objectives to meet the changing corporate organizational
structure
. Managed, developed, designed and implemented training
programs.
. Responsible for facilitating strategic opportunities and
creating individual development plans
. Acted as technical application liaison between customer base
and technicians
. Trained end-users on internal support systems and proprietary
software
COMPUTER WASP Barcode Software People Soft Voyager 4.0
SKILLS: Microsoft Access ACT Microsoft Excel
Microsoft Outlook Microsoft Power Point Microsoft Word
Market Place Lotus Notes Lotus 1-2-3
Word Perfect Apollo 7.0 WINSPM
Groupwise DesaXL Dibos
Divar Windows 3.1,95,98, XP,7
EDUCATION: Cleveland State University
Bachelor of Business Administration 1998
Major GPA: 3.34/4.0
Related course work includes: Concentration in Marketing
Marketing Management, Marketing Internship, Public
Speaking, Business to Business, Introduction to Marketing,
Production Management, Principles of Accounting I, II, Cost
Accounting, Business Law I, II and Intermediate Accounting
References Available upon
Request