Nancy A. Tross
Flemington, NJ *8822
*******@*****.***
Objective: To obtain a position that allows me to utilize my customer
service and computer skills.
Education: Somerville High School, Somerville, NJ
1987 - 1991 - Diploma
Raritan Valley Community College, North
Branch, NJ
1991 - 1993 - Associates Degree in Office
Administration
Work
Experience: Hunterdon Audiology Associates
September 2009 - May 2010 - Receptionist
Schedule appointments, verify patient documentation, answer
phones, work with manufacturers regarding patient orders,
word processing, maintain excel database, filing, document
editing, faxing, scanning and copying documents
Bio-Med Associates, Inc., Flemington, NJ
September 2006 - September 2008 - Administrative Assistant
Duties: Word processing, filing, document editing and proofing,
handling phones, copying, faxing and scanning documents
Assisted staff with reports, manuals, articles, software,
research and office technologies, worked independently with
organizational ability, trained new hires
Chubb Group of Insurance Companies, Whitehouse Station, NJ
July 1994 - April 2006 - Administrative
Assistant/Senior Associate
Duties: Administrative duties; data entry, customer service,
database maintenance, answered phones, made travel
arrangements, ordered supplies
Worked with I/T Department to service accounts, planned and
coordinated events, worked well in a team setting as well
as independently, trained new hires
Martin Wimmer, DDS, Somerville, NJ
June 1992 - February 1993 - Receptionist/Assistant
Duties: Scheduled and confirmed appointments, made updates
to patient information, filing, faxing, copying,
answered phones
Assisted with room prep and cleanup for patients, seated
patients, developed
x-rays, assisted dentist with various procedures
Software
Experience: Microsoft Word: memos, letters, labels
Excel: budgeting, spreadsheets
Powerpoint: presentations
Access: managing databases
Quickbooks: finances