Manager Information Technology
Resume:
Bradley Purdy
*** ***** ***** **** *******, AZ 85326 ( *******@*******.*** ( P:
Information Technology Manager
Strategy & Execution ( Enterprise IT Infrastructures ( IT
Operations
Visionary, results-driven IT leader adept at directing all business and
technological facets of enterprise systems administration. Excel at forming
and guiding teams of world-class IT professionals spanning multiple
disciplines. Proven capacity for liaising with key decision makers in
formulating and implementing short- and long-term IT strategies that align
with critical business goals. Exemplary talent for negotiating cost-
effective service level agreements (SLA) with vendors and service
providers. Skilled technology and business instructor. Articulate
communicator of sophisticated business and technology concepts.
CORE COMPETENCIES
FOCUSED LEADERSHIP Systems Integration & P&L Management
Change Management Configuration Training & Development
Key Client Relations Storage & Recovery Solutions Mentoring & Guidance
High-impact Presentations
Professional Experience
ARIZONA BLUE STAKE, INC. - TEMPE, ARIZONA 2008 TO 2009
System Operations Manager
Directed all aspects of IT operations for one-call computerized
notification center. Guided multidisciplinary teams in delivery of various
IT functions including technical support, network design / administration,
project management and telecommunications. Negotiated and administered data
center vendor agreements and managed service providers. Coordinated
procurement of hardware, operating systems and applications. Hosted monthly
national user group teleconference meeting for one-call organizations.
> Spearheaded initiation and execution of data center strategies
including ongoing capacity planning, disaster recovery and business
continuity.
> Steered design and deployment of database application for accepting
utilities excavation requests via telephone and Internet.
Perlman Architects of Arizona, INC. - Scottsdale, Arizona 2006 to 2008
Director of Information Technology
Oversaw administration of sophisticated enterprise network infrastructure.
Directed installation, configuration and migration of hardware, software
and peripherals. Delivered guidance and coaching to technical management /
support teams. Implemented and updated world-class security, disaster
recovery and backup systems. Updated senior management regularly on status
of systems and planned upgrades.
> Orchestrated incorporation of multiple stand-alone systems into an
integrated enterprise infrastructure.
> Introduced MS SharePoint to provide clients and consultants a portal
for monitoring and updating information on projects, leading to
dramatic cost savings.
> Triggered 75% reduction in SPAM through implementation of a
sophisticated firewall filtering tool.
Maricopa County - Phoenix, Arizona 2004 to 2006
Information Technology Services Manager
Led data integration efforts for multiple agencies with a nationwide
impact. Partnered with executive management in formulating and implementing
IT strategies. Supervised and mentored a cross-functional team of senior-
level IT specialists. Coordinated systems administration support for users
of government client/server systems. Negotiated and administered service
level agreements (SLA), as well as ITIL V3 framework and other quality
management practices. Installed, upgraded and migrated applications and
operating systems. Implemented and administered backup and disaster
recovery systems.
> Successfully administered sophisticated Integrated Criminal Justice
Information System (ICJIS), ensuring optimal uptime and reliability.
> Hosted weekly meetings with technical representatives from a wide
range of justice agencies regarding use of ICJIS for data exchange.
Phoenix Elementary School District- Phoenix, Arizona 2000 to 2004
Information Systems Manager
Administered and directed technical support for network with over 1000
users spanning 18 locations. Supervised an 8-member team of technical
employees and supervisors. Isolated and troubleshot technical issues with
multiple hardware, software and network systems. Coordinated planning and
execution of multiple installation and upgrade projects.
> Championed planning and execution of long-term IT goals and strategies
to ensure continued funding of multimillion-dollar IT projects.
> Skillfully generated and revised an array of technical documentation
including user manuals, and formulated and documented procedures for
resolving common issues.
Carter & Burgess - Phoenix, Arizona 1998 to 2000
Regional Information Technology Manager
Led and leveraged hands-on acumen in administration, monitoring, and
troubleshooting of LAN / WAN spanning three sites across California and
Arizona. Supervised a peak-performing team of three IT professionals.
Delivered regular reports to senior management on status of network
systems.
> Drove design, development and enhancement of reporting processes to
align with client needs.
> Demonstrated a consistent track record of optimum performance and
minimal downtime.
** Additional experience as instructor of bachelor- and master-level
courses in areas such as management, business and information technology.
**
Education and Credentials
DOCTORATE OF MANAGEMENT IN ORGANIZATIONAL LEADERSHIP
Master of Science, Computer Information Systems
University of Phoenix - Phoenix, Arizona
Bachelor of Arts, Computer Science & Anthropology
University of Arizona - Tucson, Arizona
Advanced Certificate, Systems Programming
Pima Community College - Tucson, Arizona
Technical Proficiencies
CERTIFICATION MICROSOFT CERTIFIED PROFESSIONAL (MCP), CERTIFIED NETWORK
S: ENGINEER (CNE)
PLATFORMS: WINDOWS 9X/NT/2K/XP, DOS, UNIX, LINUX
TOOLS: MS OFFICE (WORD, EXCEL, OUTLOOK, POWERPOINT), VERITAS BACKUP,
SYMANTEC / TREND MICRO ANTIVIRUS, SHAREPOINT SERVICES, CITRIX
METAFRAME SERVER, JAVA, VB
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