Customer Service Sales

Ashley Barnes ****

North Lumpkin Road, Apt **** Columbus, GA 31903

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*************@*****.*** . Home . Cellular 706-***-****

Summary

Customer service professional with 6 years experience interacting with the

public. Highly qualified in service-based, hospitality positions requiring

an emphasis on customer satisfaction in a fast-paced environment. Strong

team player and leader. A proven and verifiable record for utilizing strong

technical and interpersonal skills to enhance organizational efficiency and

profitability. Committed to quality performance with an ability to learn

new procedures quickly.

Experience

Burger King, Columbus, GA

2009 to 2009

Cashier

Operated cash register and electronic scanner.

. Resolved customer's complaints.

. Selected food items from serving and storage areas and places food

and beverage items on serving tray and in takeout bag.

. Notified kitchen personnel of shortages and special ordered.

. Cooked and re-heated food items, such as french fries.

Circle K, Columbus, GA

2008 to 2009

Cashier

Operated cash register and electronic scanner.

. Received sales slip, cash, check, voucher, and charge payments and

issued receipts, refunds, credits, and change due to customer.

. Bagged, boxed, and wraps merchandise.

. Compiled and maintained non-monetary reports and records.

. Monitored checkout stations, issued and removed cash as needed, and

assigned workers to reduce customer delay.

Steve & Barry's,

Columbus,GA

2008 to 2008

Sales Associates

Operated cash register and electronic scanner.

. Greeted customer.

. Inventoried stock.

. Ticketed, arranged, and displayed merchandise to promote sales.

. Cleaned shelves, counters, and tables.

Winn Dixie, Columbus,

GA

2007 to 2007

Cashier

Greeted customer.

. Operated cash register and electronic scanner.

. Received sales slip, cash, check, voucher, and charge payments and

issued receipts, refunds, credits, and change due to customer.

. Monitored checkout stations, issued and removed cash as needed, and

assigned workers to reduce customer delay.

. Cashed checks.

TSYS, Columbus,

GA

2006 to 2006

Customer Service Represenative

Answered telephone.

. Used data entry device, such as optical scanner, to input data into

computer for revision and editing.

. Reviewed files, records, and other documents to obtain information

to respond to requests.

. Computed, recorded, and proofread data and other information, such

as records and reports.

. Compiled, copied, sorted, and filed records of office activities,

business transactions, and other activities.

. Communicated with customers, employees, and other individuals to

disseminate and explain information.

. Debited and credits accounts.

Columbus Consolidated, Columbus, GA

2005 to 2006

Administrative Tech

Compiled, sorted, and verified accuracy of data to be entered.

. Operated telephone switchboard to receive incoming calls.

. Filed and retrieved corporation documents, records, and reports.

. Transmitted information and documents to customer, using computer,

mail, and facsimile.

Education

Carver High School, Columbus,GA

2006

H.S. Diploma

Step One Health Agency, Columbus,GA

2010

Certificate,Pending

Skills

. Accounts Payable,Cash Allocations,Inventory Control,10-Key

Calculator

. Filing,Basic Secretarial,Office Equipment,Office Equipment

. Type - 40 wpm,Data Entry,Medical Billing Procedures/Terminology

Contact this candidate