Customer Service Executive Assistant

Amy S. Gibriano

*** ********* ******, ***** **********, NJ 07060

908-***-**** . **********@*****.***

Summary of Qualifications

Advanced experience providing administrative and managerial support to

senior-level executives. Proactive professional, capable to work in a fast-

paced environment with a wide range of administrative and human resource

functions.

Experience

New England Financial Branchburg, NJ: 1991 - 2009

Personal Assistant and Licensed Financial Representative

. Provided administrative support to a senior level Financial Planner

. Prepared reports, managed calendar, meetings and travel arrangements

. Entrusted with the most complex customer service issues as a result of

exceptional ability

to promptly resolve concerns and satisfy customers.

Operations Manager, Somerville, NJ

. Supervised daily office operations for 40+ person office.

. Human Resources and Benefit Administrator

. Event Planning for fund-raising functions on behalf of company, i.e.

Juvenile Diabetes

Foundation; The Wellness Community; Elijah's Promise

MikroPul Corporation, Summit, NJ: 1984 - 1985

Executive Assistant to the President

. Supported the President of the company in all administrative areas. This

included heavy

international travel arrangements, budget, meeting arrangements,

correspondence and

stenography.

J. Henry Schroder Bank & Trust Company, New York, NY: 1978 - 1983

Executive Assistant to Senior Vice President of Real Estate Department

. Provided executive with full administrative support. This included,

preparing correspondence,

handling travel arrangements and meetings.

. Preparation of reports and analysis and maintenance of loan portfolios

The Bank of New York, New York, NY: 1976 - 1978

Executive Secretary to Vice President

. Provided executive with full administrative support. This included

preparation of

correspondence, stenography and travel preparation.

Education

Marymount College, New York, NY: 1982-1984

The Wood School, New York, NY: 1976-1977

Deans List all semesters

Skills

Microsoft Office, Excel, Power Point, Microsoft Outlook, Lotus Notes,

Stenography

Life, Heath and Series 6 licensed

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