Project Manager Customer Service

Terry Denny *** Wild Pigeon Ct. Dardenne Prairie, MO 63368

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*************@*****.*** Phone 636-***-****

Construction Superintendent

Summary

I have spent the last 3 yrs building new homes for Mcbride and Son Homes

which is one of the largest privately held homebuilders in the country. My

duties ranged from Pre construction meetings with the homebuyer(s)

explaining the building process from start to finish and all customer

service policies. I also over saw all the subcontractors that were involved

in every phase of new home construction daily including making weekly

schedule for all subcontractors and adjusting as necessary if target dates

were not hit. I took care of all problem solving on site in at least 4

separate subdivisions with sometimes as many as 35 individual homes under

construction at once. I was also responsible for closing the homes with the

buyers and all decision making involving the 1 yr builders warranty after

the closing. I also had as many as 5 laborers working for me at any given

time and made daily schedules for them as well. I was responsible for all

material problems on site and dealing directly with suppliers to solve

these problems.

I worked as a union carpenter for 12 yrs before I became a new homes

superintendent. I started as an apprentice and worked my way through the

apprenticeship program to become a journeyman and eventually moved up to

general foreman on hotels and retirement homes. By the end of my career as

a union carpenter I was working as a general foreman/asst. superintendent.

Experience

Mcbride and Son homes, St.Charles, Mo 2006 to 2009

Superintendent /Asst. Project Manager

Responsible for all day to day operations in four separate subdivisions

including construction,scheduling,problem solving and customer service with

all homes in the subdivision.

. I had a 99% referral rating on my homes throughout my time with the

company.

. I was able to excel at this job because of my previous experience in

the homebuilding industry as a union carpenter.

. At times I was the busiest superintendent the company had working for

them and was able to still maintain 99% customer satisfaction.

Superior Framing Systems, St.Charles, Mo 2005 to 2006

General Foreman

As a general foreman I was responsible for the day to day operations in the

entire subdivision as far as scheduling, material and manpower to keep

things running smoothly.

. As the general foreman I was able to keep the schedule and get the

houses closed on their target dates.

. I was able to provide the buyers with well built high end town home

that they were happy with and proud of.

SDS Construction, St.Charles, Mo 2003 to 2005

General Foreman

As the General foreman I was responsible for all day to day operations in

the 2 subdivisions I was running including manpower, materials and quality

of work. Scheduling was also a main duty of mine.

. I very proud to say that while working for this company I built the

Lewis and Clark Boathouse on the St.Charles riverfront. This building is

a fantastic structure.

. I was able to coordinate with all other trades to keep production on

all the structures running smooth and efficient as we all know time is

money.

Education

Fort Zumwalt North High School, Ofallon Mo 1993

H.S., all

High school graduate. Also trained under the carpenter's union

apprenticeship program for 5 yrs to become a journeyman carpenter.

Skills

. I have computer experience with Microsoft word,excel,powerpoint and

outlook.

. I have the ability to multi task as far as managing many things at

one time.

. I have the ability to problem solve on the fly which I learned as a

carpenter but perfected as a homebuilder.

. I am and always will be a team player. I work for the company first

and that takes priority first and foremost.

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