Manager Project

*

* ****** *. *****

**** *. ******** **. - ******* Park, IL 60133

630-***-**** (Phone) - 630-***-**** (Mobile)

************@*****.***

* ***** ** ** ************: Performance-driven executive with progressive

experience ... expert in general management, manufacturing operations,

electronic and electromechanical assembly, business management, and

development and implementation of business systems ... superior

communication, motivational and decision-making skills ... strong

analytical and troubleshooting ability ... a peak-performing management

professional with an entrepreneurial spirit who quickly learns new

businesses, analyzes issues and needs, then creates and executes innovative

solutions. ... B.A. from St. Mary's University and M.B.A. from Keller

Graduate School

Demonstrated Areas of Expertise

Operations/General Recruiting/Developing Top P&L Responsibility

Management Talent

Manufacturing/Production/A Team Leader/Mentor Customer Service Focus

ssembly

Process Improvement Program/Project Management Strategic View

1 Professional Experience

Victoria Court Reporting Service, Inc., Chicago, Illinois

2005 - present

1 General Manager

Responsible for all staff and day-to-day business operations of two sister

companies, reporting to owner/CEO; strategic adviser to owner on business

planning, budgeting and acquisitions; full P&L responsibility.

Developed and Trained staff of 10 direct reports, including 3 managers,

establishing goals, expectations and performance measurements.

Created and Managed first formalized budgets for the organization,

including monthly variance analysis.

Reduced receivables more than 90 days old by 50% in first 3 months.

Implemented Cycle of Success, an enterprise improvement methodology similar

to Six Sigma, targeted toward small to mid-sized businesses. In the first

six months, formed, mentored and guided employee action teams, which

created standard operating procedures for all processes, increasing

operational efficiency.

Hanes & Thomas Printers, Las Vegas, Nevada

2003 - 2005

2 General Manager

Responsible for directing Sales staff and job estimating, reporting to

owner; manage select client accounts; key adviser to owner on efficiency,

strategy and business development; direct day-to-day business operations in

owner's absence.

Increased monthly sales by more than 30% by strengthening sales staff and

improving methods and tools.

Sign City, USA, Las Vegas, Nevada

2001 - 2002

3 General Manager

Responsible for all daily operations: Sales, Customer Relations,

Estimating, Scheduling and Production.

Improved margin by 20% for one product category by shifting from purchase

to manufacture.

Increased sales by more than 10% by securing and maintaining major new

client.

Negotiated savings of 10% to 20% with key suppliers on essential

components.

1 Donald R. Brown

Page Two

Western Outdoor Advertising, Las Vegas, Nevada

1997 - 2000

4 Vice President/General Manager

Responsible for all day-to-day operations: sales, customer relations,

business development, finance and budgeting; product design approval,

estimating, scheduling and production. Full P&L accountability.

Trimmed $450,000 from accounts receivable by shortening in-house billing

cycle from nearly 3 months to 2 days.

Led team that won City of Henderson kiosk signage program, resulting in a

$350,000 annual income stream.

Saved more than $500,000 annually with a more efficient plant layout,

improved methods and capital equipment.

Secured more than $1,000,000 annual business with largest client.

Sigma Game Inc., Las Vegas, Nevada

1993 - 1997

Operations Manager (1993-1994, 1995-1997) Branch Manager (1994-

1995)

Responsible for managing Production, Materials, Field Service, Document

Control and Facilities departments.

Raised production output by 75% while at the same time reducing assembly

staff by 10%.

Boosted finished product quality from about 70% to 95% in the first 6

months.

Built inventory accuracy to more than 95% through application of MRP II

methodology; eliminated costly physical inventories; reduced accumulation

of obsolete inventory.

Senior Project Manager for fast-track project to build and occupy new

corporate headquarters, which was completed on-time and on budget..

Established, Staffed and Directed new Southern Regional office in Biloxi,

Mississippi.

Lasertek, Las Vegas, Nevada

1991 - 1993

Director of Manufacturing

Responsible for Production, Quality, Process Control, Research &

Development and Facilities & Maintenance.

Directed relocation of entire business to new building.

Doubled production volume to meet the needs of large national customer,

with only moderate staff increases.

Bally Gaming, Inc., Las Vegas, Nevada

1989 - 1991

Technical Support Manager (1990-1991) Manufacturing Manager (1989-

1990)

Responsible for Quality, Process Control, Manufacturing Engineering, Test

Engineering and Facilities departments.

Improved finished product quality from 80% to more than 95% in the first 6

months.

Created and Orchestrated company relocation plan (Chicago to Las Vegas) as

Senior Project Manager: published project, gained senior management

approval, built/led team and coordinated move, all on time and on budget

2 Education

MBA, Keller Graduate School of Management, Chicago, Illinois

BA (Liberal Arts, Minor in Secondary Education) St. Mary's University,

Winona, Minnesota

AA (Electronics Engineering Technology) DeVry Institute of Technology,

Chicago, Illinois

Excellent references provided on request.

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