Quality Assurance Loss Prevention
Resume:
WENDELL A NORRIS
MEMPHIS, TN 38141
EDUCATION
August 1996- Shelby State Community College
Memphis, TN
December 1996
August 1992- Austin Peay State University
Memphis, TN
May 1994
August 1988- White Station High School
Memphis, TN
May 1992
SKILLS
Microsoft Word, Excel, Outlook, Lotus Notes; WMS 400; Rumba; Order Picker,
Reach Truck, Riding Pallet Jack and Forklift.
WORK EXPERIENCE
June2006- Federal Express
Memphis, TN
Present (Quality Assurance)
. Research to see if zip code is accurate.
. Correct mistakes made to zip codes.
. Give truck drivers directions to their destinations.
. Complete a nightly damage report for damaged goods.
September 2005- Fred's International
Memphis, TN
March 2007 (Loss Prevention Auditor)
. Certified to train employees in the loss prevention department and on
how to operate the forklift.
. Verified items to be shipped with a que gun.
. Completed damaged report for damaged goods before items can be
shipped.
. Loaded and unloaded truck with Dock Stocker.
April 2005- Paramount Staffing
Memphis, TN
July 2005 (Inventory Clerk)
. Conducted physical inventory on products using cherry picker and reach
truck.
. Corrected discrepancies with inventory.
. Conducted cycle counts on all inventory in warehouse.
. Maintained and organized records to insure the foreign customers are
satisfied.
August 1997- Reebok International Ltd.
Memphis, TN
February 2005 (Quality Assurance Lead/Supervisor)
. Made sure the day to day processes of the Quality Assurance process
were done correctly.
. Made sure product was received and restocked properly using a cherry
picker and sit-down forklift.
. Entered product information into the computer database from
containers.
. Instrumental in implementing QA (Quality Assurance) process into
warehouse procedures.
. Investigated and reported audits that failed.
. Maintained files, charts and reports on completed audits and audits in
process.
REFERENCES
Available upon request
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