Supervisor Network

Kevin Greenwood

** ********* *****

Paterson, New Jersey

Home Phone 973-***-****

Email ************@***.***

SUMMARY

Operations Manager with strong background in: Transportation,

and Utilities Operations; Switch surveillance and

troubleshooting; SONET (Synchronous Optical Network)

Platform, Maintenance and Surveillance. Additional expertise:

I / M Installation and repair, Fiber-to-the Curb, FTTP / FIOS

Installation and turn-up of rings and platform. Received

numerous letters of accommodation from Bear Sterns,

Sumitomo Bank, Sprint PCS and Novartis on Rings and system

turn-ups.

TECHNICAL / SOFTWARE SKILLS:

MICROSOFT WORD LOTUS NOTES

OUTLOOK 2003 MICROSOFT POWERPOINT

EVISOR / ECOT WAFA DI / DO

TELEPHONY TECHTELEPHONY IVAPP

WORK HISTORY

06/17/08-Present Network Operations Supervisor, Network Service Verizon 621

Williams S Newark, New Jersey "Montclair Orbit "(Montclair,

Bloomfield, Livingston, East Orange, West Orange)

Supervised network technicians and frame attendants

responsible for all central office operations and switching

functions. Functions included switching, transport

operations, network surveillance, central office equipment

installations, network monitoring and control, network

administration and switching tier II technical support.

Includes: Provisioning, maintenance, facilities assignment,

database management and design operations as well as

administration and management of associated Network Operating

systems and interfaces

.

. Developed work plan to reduce backlog orders 80% from

943 orders to 134 in 3months (East Orange Central

office)

. Coordinated and supervised removal of 1A switch and

associated blocks on frame (East Orange Central office)

in preparation for installation of FTTP / FIOS equip. on

second floor.

. Implemented work schedule which increased productivity

100 % to meet all objectives (0 MISSED DSL, WOTS, and DT

@ 8

. Organized M.O.P. meeting with engineering and vendor to

discuss alternatives to relieve frame congestion.

. Weekend Duty Supervisor over Suburban Area (34 Central

Offices 150 techs)

. Upgraded Alcatel DSL equipment

. Implemented work schedule which increased productivity

100 % to meet all objectives (0 MISSED DSL, WOTS, and DT

@ 8

01/18/07-06/17/08 Network Operations Supervisor, Network Service,

Verizon, 330 State Highway Route 10 Whippany New Jersey "

Whippany Orbit " (Whippany, Morristown, Cedar knolls,

Fairfield, Caldwell) Absorbed Montclair Orbit 02/15/08

(Montclair, Bloomfield, Livingston, East Orange, West

Orange).

02/20/06 - 01/18/07 Network Operations Supervisor, C.O. Supervisor 428

Bloomfield Ave Bloomfield, New Jersey " Ironbound Orbit "

(Ironbound, Hum bolt, Bellville Kearny CO,

Kevin Greenwood - Page 2

09/26/04 - 02/20/06 Network Operations Supervisor, C.O. Supervisor 330

State Highway Route 10 Whippany, New Jersey " Whippany Orbit

" (Whippany, Livingston, West Orange, South Orange,

Montclair, Bloomfield, Fairfield, Caldwell)

10/20/03-09/26/04 Network Operations Supervisor, C.O. Supervisor 95

Williams St Newark, New Jersey

07/15/01- 10/20/03 CE- SUPERVSR Network Operations Supervisor 34

Engel St Englewood, New Jersey "Englewood Orbit "Englewood,

Leonia, Cliffside PK, Little Ferry, Westwood, Dumont,

Closter)

01/01/00 - 07/15/01 CE- SUPERVSR Network Operations 120 Prospect St

Passaic, New Jersey "Passaic Orbit "(Passaic, Nutley,

Clifton)

09/06/99 - 12/31/00 I / M - SUPERVSR BACSSI 230 Passaic Ave Passaic, New

Jersey

Supervised 20 outside plant technicians - responsible for all

installation, repair and maintenance of Telephony services.

Supervised "Renaissance Project" (FIBER-TO-THE CURB) to

rewire, install and turn-up ONU's in Passaic, Clifton and

Lodi

04/1/97 - 09/01/98 Company: BACCSI NEW JERSEY MULTI - MEDIA SERVICE

TECHNICIAN

TELEPHONY TECH. Promoted to Field Super. In Sept 1998

7/1/1979 - 05/13/87 Company U.S. NAVY Job

Title SPECAIL WEAPONS TECH.

Accomplishments and Responsibilities

FAIRLAWN REWIRE: 360 circuits. SADDLE RIVER ROAD

RENAISSANCE PROJECT: To complete map 40012 and to start map40020.

ADMINSTRATIVE FUNCTION FOR 30 TECHNICIANS

Techs ECOT training (PSSC/CFTN). Turned-up PTS the first and only switch

HUB in

Trained technicians in the proper operation of "Bucket trucks "for aerial

cable INSTALLATION

SMID for " New Management Data Base

SMID for PIC's recovery PTS / ATS / VTS

EDUCATION

John F. Kennedy H.S - Diploma

School NCMC Seminary NYC - Attended

OTHER EDUCATION/CERTIFICATIONS

AVAITION SCHOOL OF FIBER OPTICS - ADVANCE FIBER OPTICS - - - -

CBT COURSE 5ESS 2000 SWITCH ES5MO1

CHARM CITY LABS. BALT. (TECH EXPRESS)

TELCORDIA TECHNOLOGIES (NETWORK FUNDAMENTALS)

NORTEL NETWORKS RALIGH N.C. (DMS SUPERNODE SYSTEM)

Life Reality Counseling Center CDAC

Bus. Writing, Time Management, Stress Management

M.V.A Investigation,

Fiber Optic (TECH), Advance Fiber Optics (CERT.)

Team Building Workshop

CIVIC ACTIVITIES - President Habitat Homeowner's Association

Kevin Greenwood

ADDENDUM

ASSOICATED EQUIPMENT

FT 2000

LITESPAN

TITAN 5500

WAVESTAR

FLASHWAVE 4500

ACCESSMAX (FIOS / FTTP / VIDEO)

AXS2200 MOTOROLLA (FIOS / FTTP/VIDEO)

LITESPAN

METRO EON

METROPOLIS DMX

JUNIPER

ROADOM 7100

EDGELYNCK

ALCATEL ADSL

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