Customer Service Sales

Amber Steele

*** ****** ** #*** 734-***-**** **************@*****.***

Objective I am relocating and looking to secure a position

that will showcase my experience in clerical

support and customer service.

Summary of

Qualifications Communicate effectively with all levels of

organization personnel as well as Patients.

Proficient knowledge of Switchboard operations.

Major strengths include strong leadership,

excellent communication skills, competent, strong

team player, attention to detail, dutiful respect

for compliance in all environments. Excellent

customer service with focus on providing the

recipient/patient with the highest quality service.

Experience

Independent Sales Representative

March 2010 to Present

Avon

Conduct sales calls as needed

Submit biweekly cosmetic orders

Actively seek new customers on a weekly basis

Make biweekly deliveries and assure customer

satisfaction

Perform follow up sales calls to prospective

clients

Customer Service Representative

February 2008-Present

Brown's Advanced Care Medical Supplies, Jackson, MI

Verify and document patient's insurance information

Maintain a working knowledge of medical terminology

exercised to record and interpret patients'

information

Obtain medical information from physicians and

process patients' co-pays at the time of service

Interface directly with a diverse population of

patients on a daily basis

Provide hands on demonstration and instruction on a

wide scope of medical equipment and supplies

Specialize in mastectomy supplies; taking

measurements and fitting patients for breast

prosthesis

Guest Services Attendant

March 2007 - Feb 2008 Hampton Inn, Jackson,

MI

Generate Guest Reservations in the Hilton ON-Q

system.

Provide guest with the level of customer service

they expect from a Hilton Hotel.

Prepare morning meals as indicated on the

appropriate menu.

Create nightly audit reports on a daily basis.

Submit reports to all appropriate parties as

required

Jewelry Dept. Sales Associate

Sept. 2006 - Jan. 2007 Kohl's Department Store,

Monroe, MI

Assist customers in selection of fine jewelry.

Handle returns in an expeditious manner.

Maintain accurate cash drawer balance.

Perform daily inventory audits of Safe and Jewelry

Counter at open and close of each day.

Generate inventory and Loss Prevention Reports for

Loss Prevention Manager.

Solicit Credit Applications

Guest services Attendant

Feb 2006-Sept 2006 Hampton Inn, Monroe, MI

Host Manager's Reception

Host Continental Breakfast

Generate Guest Reservations

Conduct Sales Calls as needed

Education Monroe County Community College, Monroe, MI

2001 - 2002

Pursued an Associates of Science degree in the

Medical Assistance Program.

American Breast Care, Jackson, MI

2008

Obtained certification in a Mastectomy Fitter

Program.

References References are available upon request.

Contact this candidate