Customer Service Medical
Resume:
DIANNE FOSTER
Lynbrook, NY *****
*************@*****.***
To obtain challenging position where my hard work and dedication, including my
newly acquired computer skills, will be fully utilized
Profile
Excellent analytical and organizational skills; a team player
Customer Service experience
Ability to learn, adapt, retain, and apply new concepts
Notary public
Education
Hunter Business School, Levittown, NY 11/09 - 05/10
Medical Office Administration with Business Options Diploma
Related Skills
Administrative
Medical
MS Word
MS Excel
MS PowerPoint
MS Access
MS Outlook
Lotus Notes
Medical Coding and Reimbursement
Medical Terminology
Medical Transcription
Medical Manager
Experience
JPMorgan Chase, Garden City, NY 06/77 - 12/08
Customer Service Representative/Chase Auto Finance
Cross sold bank products; consistently among top 25 in sales
Researched and resolved customer issues in timely fashion
Processed and calculated loan modifications
Updated customer accounts with address changes
Requested information from other departments to facilitate account changes and
provided customers with optimal service
Assisted management in training of new hires
Credit Service Representative/Serviceline
Assisted clients with account issues in timely fashion
Acted as liaison between the branch and the customer
Provided customer base with full range of banking services information
Loan by Phone and Branch Inquiry Representative
Assisted branches and clients with existing accounts by providing account
information
Checked status of new applications
Negotiated auto loans and Home Equity accounts
Documentation Clerk
Assisted clients and branches with lien and collateral releases
Prepared and mailed customer letters
Assisted with check reconciliation and responded to balance inquiries
Participated in the Chase Mentor Community Program
Contact this candidate