Customer Service Administrative Assistant

Borin ashai rathnayake

951-***-**** ( ******@*****.***

Qualifications

Microsoft Applications/Excel/PowerPoint/Legal Solution/65 wpm/10 key

Knowledge of legal terminology, process, and procedures

Great customer-relations background and interpersonal skills

Self-starter whose also bilingual Khmer and English

education

Platt College, Ontario, CA

Bachelor of Arts in Paralegal Studies Mar. 23,

2009

Courses program includes but not limited to:

* Civil Litigation II / Intellectual Property / Torts / Immigration

* Speech / Family Law II / Criminal Law II / Labor Law

Associate of Arts in Paralegal Studies Feb.

12, 2008

Courses program includes but not limited to:

* Introduction to Law and Ethics / Contracts / Bankruptcy

* Research and Writing I / Family Law I / Criminal Law I

Employment

Legal Assistant Sept. 09-Nov. 09

Lam, Thompson & Alvarado, Riverside, CA

Prepared and drafted out correspondence to clients and other parties.

Organized files, research and filing of documents.

Handled incoming and outgoing calls.

Maintained in-office calendar schedules and appointments.

Paralegal (Independent Contractor)

May 09-July 09

Allstate, Norco, CA

Organizing files, documents, and exhibits to be use at trial.

Created folders and table of content for each defendant.

Drafted QWR and statement of facts.

Research, scanning and filing of documents.

Data Entry Operator (AppleOne)

Oct. 07-Jan. 08

Fidelity National Title, Tustin, CA

Typed 60 to 70 mortgage prelims and policy per day.

Keyed in legal vesting, grantors, trustee, and parcel description into data

base.

Administrative Assistant (TalentTree)

Nov. 06-Oct. 07

Deutsche Bank, Santa Ana, CA

Coordinated delivery of bailees takeouts to the review team.

Distributed daily reports of collateral to clients via email and ftp.

Verified and released possession of collateral files to clients.

Prioritized, edited, and uploaded manifest from multiple clients.

Copied and collated all project (including confidential papers) for

clients.

Handled and routed incoming and outgoing mails and emails.

Administrative Assistant (TalentTree)

Sept. 06-Nov. 06

Entertainment/Sally Foster, Orange, CA

Maintained in-office calendar schedules and appointments for sale

representative.

Traveled to various schools to assist sale reps with fundraising kickoffs.

Created client's database and information.

Office methods, procedures, and equipment.

Purchasing Assistant (Rally Staffing)

Feb. 06-Aug. 06

CalOlympic Safety, Corona, CA

Responsible for expediting merchandise to customers in a timely manner.

Provided quotes to customers on merchandise and custom made orders.

Confirmed daily and previous orders or shipment with multiples vendors.

Take orders via phone and faxes.

Customer Service (AppleOne)

Mar. 05-Jul. 05

El Modeno Garden, Irvine, CA

* Handled incoming and outgoing calls.

* Inputted clients' invoices and bills.

* Maintained customers account.

* Filed, faxed, and mailing of customer invoices.

Customer Service (Kforce)

Oct. 04-Jan. 05

Citizen Business Bank, Claremont, CA

* Inputted and Verified customer accounts.

* Updated customers account online and offline.

* Assisted customers with question regarding their account.

Data Entry (AppleOne)

May 02-Nov. 03

Chicago Title, Irvine, CA

* Typed and reviewed prelims and policy.

* Organized, trained and assigned work for co-workers.

* Keyed in legal vesting, grantors, trustee, and parcel description into

data base.

Contact this candidate