Customer Service Insurance

Megan Powanda

** **** **** ******, *******, NJ 07002

201-***-**** ( Email: ************@*********.***

Professional Experience

International Bond & Marine Brokerage Limited

August 2008- Current

Hoboken, NJ

Accounting Department

. A private company that serves as a managing agent providing innovative

and comprehensive insurance solutions to the international trade

community.

. Assist all aspects of Accounts Receivable including billing clients for

the various insurance products offered by firm, research penalties and

duties charged to client by United

States Customs, policy terminations, claims filed by clients, general

ledger and month-end-closing, aging of receivables, analyzing problem

accounts and assist in collection efforts.

. Prepare and process all terminations to US Customs, Federal Maritime

Commission, and other state and federal agencies

. Reconciled the firm's bank accounts on a daily basis to the General

Ledger. Ensure that differences were identified, resolved and

appropriately posted in a timely manner so that the books and records

were accurately reflected.

. Communicate with private importers, underwriters, insurance brokers

regarding the status of claims and determine whether or not the bond

insurance policy should be terminated to protect against future losses.

. Prepare and presented P&L and cost analysis reports for senior management

identifying profitable cost centers, divisions and products. In

addition, conducted an analysis of clients that pose a risk to the firm.

. Provided customer service to new and existing clients regarding daily

invoices and fees charged as wells as offering possible insurance

solutions more suitable for their business.

Expertise

Bond terminations

Invoice Management

Month-End-Closings

General Ledger

Reconciliation

Invoicing, Billing, Collections

Computer Skills

Microsoft Word

Microsoft Excel

IBM System

New Bonds

Education

Saint Peter's College- Jersey City, NJ.

BS in Accounting May 2006

References

Furnished upon request

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