Training Human Resources

Gloria L. Jackson

*** ******* *****

Home: 870-***-****

Old Hickory, TN 37138

********@*******.***

SUMMARY OF QUALIFICATIONS

Possess more than 20 years of successful experience in management and

supervision of personnel in all phases of Human Resources, Personnel

Management, and conducting training seminars and classes. Excellent

decision making and problem solving experience in performance-oriented

management, and leadership positions; Solid work ethics, good interpersonal

skills, "A Team Player", leader and manager, who functions well as part of

collaborative efforts. Quickly masters new skills and possess the ability

to handle stress and work well under pressure; Proficient in Microsoft

Office Profession and application; Typing skills 50 words per minute;

Possess extensive knowledge in Public Speaking and the facilitation of

meetings and conferences; communicate effectively both orally and in

writing.

SECURITY

Secret security clearance; Highest security clearance held - Top Secret /

SCI

MAJOR AREAS OF PERFORMANCE

. Personnel Management, Budgeting Analysts and Human Resources

. Extensive knowledge in public speaking

. Conduct training sessions and seminars

. Proficient in Microsoft Professional Applications

WORK EXPERIENCE

Feb 2009 - Present 89th Sustainment Brigade (USAR) - Senior Human

Resources Manager

Serve as the technical expert in terms of reserve component management and

administrative issues; responsible for submitting and monitoring requests

for orders, provide recommendations on personnel action. Review and

interpret regulations, directives, and reports pertinent to all categories

of RC enlisted and officer personnel management:

. Manages all personnel requisition and provide recommendations for

utilization

. Prioritizes all requisition for fill of vacancy based on the needs of

the brigade

. Review military personnel and financial transactions for accuracy and

completeness

. Provides technical advice and guidance to support personnel to ensure

accomplishment of all personnel actions

. Review and submit source documents for military personnel records and

retirement accounting

. Conducts special reviews and evaluations of matters affecting strength

management

. Knowledge of Army automated military personnel management information

systems

. Identified, developed and implemented solutions to systemic problems

Mar 2004 - Feb 2009 640th Regional Support Group (USAR) - Training

Supervisor

Served as the primary Individual Training manager responsible for

scheduling and conducting required training for an Army Reserve Regional

Support Group consisting of 102 units with over 6,200 Soldiers:

. Managed the allocated school quotas and financial resources for

assigned personnel.

. Projected, allocated, and managed training ammunition resources

. Monitored weekly personnel actions and provided status to senior

managers

. "Train the Trainer" concept was effective in training five unit

training noncommissioned officers

. Provided training guidance and instructions to assigned and

subordinate units.

. Coordinated and facilitated training sessions via teleconferences for

10 staff supporters

. Planned, directed, coordinated, and administered various phases of

training

Nov 2000 - Feb 2004 303rd Ordnance Group (USAR) - Administrative Supervisor

Served as the principal administrative supervisor responsible for a variety

of technical, analytical, advisory, liaison and coordinating duties for an

Army Reserve Ordnance Group consisting of 5 battalions, 24 units with over

2000 Soldiers:

. Established objectives, deadlines, and priorities for processing

personnel actions and reports

. Supervised personnel retention and incentive program

. Provided guidance on a variety of administrative and personnel

management functions

. Assisted in establishing goals and objectives for subordinate units to

achieve organizational effectiveness

. Conducted training classes and seminars to brief soldiers and family

members on Army Reserve pay, insurance, and VA, benefits as well as

other benefits under the Soldier Sailor Relief Act

EDUCATION

. BA, Management, American Military University

. Diploma, Security Managers Course

. Diploma, Administrative Specialist Course (ANCOC)

. Certificate of Training - Human Resources NCO Certification Course

. Certificate of Training - Company Trainer Course (CTC)

. Diploma, Equal Opportunity Representative Course

. Certificate of Training - Facilitator's Course

. Certificate of Training - Personnel Management Course

. Certificate of Training - Unit Records Administration Automation

Course

. Certificate of Completion - Unit Pay Administration Course

. Diploma, Retention NCO Course

ADDITIONAL TRAINING COURSES

Deployment Theater Accountability Software (DATS), Regional Level

Application Software (RLAS), Army Human Resource System (AHRS), Electronic

Military Personnel Office (Emilpo). Unit Status Reports (USR), Defense

Travel System (DTS), Individual Training Readiness System (ITRS), Joint

Personnel Adjudication System (JPAS), Unit Training System (UTS), Total

Ammunition Management Information System (TAMIS), and Army Training

Requirements and Resources System (ATRRS).

Gloria L. Jackson

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