SUMMARY
A highly motivated and result oriented individual with strong analytical,
technical, leadership and collaborative skills. Strong foundation in
Software Engineering Principles and have successfully executed projects in
roles spanning the entire Product Development Lifecycle. Experience working
across multiple domains, handling and working with international teams,
creating business solutions.
EDUCATION
University of Arizona, Tucson, AZ
Eller College of Management
Master of Science in Management Information Systems, Dec 2008
. GPA 3.84/4.0
University of Mumbai, Mumbai, India
Bachelor of Engineering in Information Technology, June 2006
. GPA 3.5/4.0
Certifications
. Certified Associate in Project Management (CAPM), PMI
. Certified Scrum Master, Scrum Alliance
. Risk Analyst, CNSS
EXPERIENCE
Spheris Inc, Nashville, TN
Application Analyst (Jan 2009-Present)
. Planning, assessing, implementing and supporting Spheris software
solutions for multiple strategic projects. Have successfully
implemented 20 plus projects in 2009.
. Interacting with Healthcare Information Management (HIM) teams to
gather requirements for implementing transcription workflow, enabling
hospital/clinics to maintain up-to date patient records
. Designing and implementing HL7 interfaces between EMR systems, PACS,
Billing systems and Spheris applications using Cloverleaf
. Writing complex SQL queries for trouble shooting purpose and training
Account Managers and support teams to use them
FedEx Services, Collierville, TN
Business Application Analyst, Intern (Jun 2008-Aug 2008)
. Requirement analysis for Global Pricing Project, part of Customer
Business Solutions Team
. Analyzed business rules and requirements for pricing application which
integrates pricing operations for FedEx regions and multiple operating
companies (Express, Ground and Freight)
. Reviewed and created SRS documents, process flow diagrams, test cases
and ETL mapping specifications
. Completed Ab Initio Training and used it for complex data processing
. Participated in Quality Driven Management Initiative
Infosys Technologies Ltd., Pune, India
Software Engineer (July 2006-July 2007)
. System analysis and design for British Telecom (BT) workflow system as
a part of BTFLOW Team
. Performed tasks of root cause analysis and resolved design,
development issues
. Lead Incident Management Team, responsible for analyzing and resolving
customer issues and problems
. Performed the role of Strategic Solution Anchor to sensitize cross-
organizational teams about the issues faced by the stakeholders. Cross
organizational teams consisted of 75 members in India and the UK.
. Received SPOT award for outstanding contribution to team and project
. Completed the Open Source foundation certification and Quality
Assurance training
GRADUATE COURSE PROJECTS
Graduate Assistantship (Jul 2007- Dec 2008)
. Designing and implementing a database model for University of Arizona
Institutional Repository ( UAiR)
. Analysis and Design of a web based application which enabled easy
access of data on social and environmental performance of property for
Responsible Property Investment Center
. Development and maintenance of CONAHEC portal (www.conahec.org)
IBM Tape Storage Systems (Business Foundation of IT)
. Lead the team in IBM User Study project to analyze the usability of
Call home Database (CHDB)
. Used CPP (Certified Process Professional) tools like MindMap and
Successful Customer Outcome(SCO) and Data flow diagrams and performed
Gap Analysis
. Proposed solutions to improve the performance of CHDB and performed
weighted score analysis and cost benefit analysis to compare the
solutions
Nova Home Loans (Business Intelligence)
. Performed strategic analysis using Balanced Scorecard for identifying
Goals and Key Performance Indicators (KPI's)
. Performed dimensional modeling and ETL mapping specifications
. Designed Business Intelligence Dashboard
Eller CRM (Enterprise Systems)
. Analyzed the scope, requirements and the metrics used for the CRM
implementation project at the Eller MBA School
CricWeb (Data Mining and Web Computing)
. Designed and programmed a mash-up website for cricket related
information using Web 2.0 Technology
. Used data mining algorithms for prediction of team performance and
clustering of players
. Project was rated as the best Web Computing project over the past five
years
SKILLS AND INTERESTS
. Concepts: Project Management, Business Analysis, Business
Intelligence, SOA, Relational data and Dimensional Modeling, Financial
Accounting, HL7 messaging, Electronic Heath Record (EHR),Balanced
Scorecard, SDLC methodologies ( RUP, Agile)
. Programming Languages: C, C++, SQL, PL/SQL, Java, Visual Basic, HTML,
CSS, JavaScript, ASP, JSP, XML,XSLT, DHTML, CSS
. Applications: MS Visio, MS Project, Rational Rose for UML, Oracle
Warehouse Builder, MicroStrategy BI Developer Kit, Ab Initio GDE,
CaliberRM, Mercury Quality Centre, Cloverleaf, Remedy
. Databases: Oracle, MS Access, MySQL, MS SQL
COMMUNITY AND SOCIAL ACTIVITIES
. Volunteer for Red Cross-Nashville
. General Secretary of Institution of Engineers (India) in the year 2003-
2004 and Organization committee member of ISTE (Indian Society for
Technical Education) in the year 2004-2005
. Secretary for Indian Students Association at UoA (2007-2008)
. Vice Captain of school cricket team, participated in inter and intra
school events