Customer Service Management

Location:

Posted:

January 08, 2013

C A S E Y C. C O U G H L I N

************@*****.***

Objective

To secure a position within an organization that will be able to utilize my

formal education, banking experience and strong drive for success.

Skills Summary

Enthusiastic, challenge-driven, recent college graduate with a major in

Business and an emphasis in Finance. A natural leader with proven strategic

planning skills. Excellent oral and written communication. Positive

reputation based on a solid track record of successfully developing and

implementing both short-term objectives and long-range strategic goals.

Flexible and adaptable. Recognized for thoroughness and diligence in

executing responsibilities. Adept at multi-tasking and decision-making

under pressure. Excellent time management, ability to clearly prioritize

and maximize available resources. Maintained a full academic schedule while

working 20-40 hours a week. Proficient in: Microsoft Office Products:

Excel, Word, PowerPoint and Access.

Education

Bachelor of Science in Business Administration

University of Missouri, Saint Louis

Major: Finance

Related Coursework:

. Financial Management/Planning

. Insurance

. International Investments

. Accounting

. Commercial Banking

. Treasury Management

Experience November 2011 - Present

Royal Banks of Missouri

Position: Teller

. Maintain working knowledge of all banking rules and regulations

. Provide excellent customer service and care

. Work as a part of an efficient and knowledgeable team

Personal and professional references gladly furnished upon request