Administrative Assistant Human Resources

LA TRESE JACKSON

**** ******** **** 317-***-**** (h)

Indianapolis, IN 46239 312-***-**** (c)

********@*******.***

CAREER OBJECTIVE

To obtain a challenging position within an organization where there is

opportunity for professional development. I would like an opportunity to

utilize my skills acquired through education, training, and work experience

to become a results oriented professional.

PROFESSIONAL EXPERIENCE

Schwan's Food, 2009-Present

Administrative Assistant - Greenwood, IN

. Support two District General Managers and 19 Local General

Managers for the Central Indiana and Southern Illiana area

. Collect data and prepare reports by creating spreadsheets using

Excel

. Provide administrative, organizational, & clerical support to

the two DGM's and their entire staff when necessary

. Set up all conference calls & maintain calendar via Outlook

. Coordinate travel arrangements and on/off-site meetings

. Maintain email for District General Managers

. Responsible for copying, faxing, and organizing files

. Complete other miscellaneous projects as needed

. Practice good judgment, discretion, and maintain high level of

confidentiality

Comcast, 2007-2008

Regional HR Coordinator - Indianapolis, IN

. Supported the RVP of Human Resources for the Indiana Region

. Routinely updated HR forms and disseminate to field

. Maintained employee data via SAP

. Regional HR support lead for Regional employees

. Collected data and prepared reports by creating Excel

spreadsheets

. Provided administrative, organizational, & clerical support to

the RVP of Human Resources

. Set up all conference calls & maintain calendar via Outlook by

scheduling appointments

. Liaison between field HR team and Regional team with regard to

Merit/Bonus Administration, Individual Achievement Statements,

Quarterly Bonuses

. Maintained HR SharePoint website

. Ran and delivered ad-hoc HR reports

. Talent Management administrative support

. Compensation administrative lead for the Indiana Region

. Scheduled and coordinated HR events and trainings

. Practiced good judgment, discretion, and maintain high level of

confidentiality

. Completed other miscellaneous projects as needed

Comcast, 2004-2007

Executive Administrative Assistant - Indianapolis, IN

. Supported the Sr. VP of the Central Region & the VP of

Technical Operations

. Collected data and prepared reports by creating spreadsheets

using Excel

. Provided administrative, organizational, & clerical support to

the Sr. VP and his entire region staff when necessary

. Set up all conference calls & maintained calendar via Outlook by

scheduling appointments

. Coordinated travel arrangements and on/off-site meetings

. Practiced good judgment, discretion, and maintain high level of

confidentiality

. Maintained email & voicemail for VP

. Responsible for copying, faxing, and organizing files

. Completed other miscellaneous projects as needed

Comcast, 2003-2004

Billing and Database Coordinator - Naples, FL

. Provided administrative, & clerical support to Manager & Account

Executives

. Researched & resolved customer complaints resulting in improved

customer satisfaction

. Maintained 230 bulk billing accounts

. Maintained the account database

. Reconciled the account database at month-end

. Create spreadsheets using Excel

. Ensured all legal agreements were signed and notarized by GM

. Send out updated correspondence to properties

. Responsible for copying, faxing, and organizing files

. Completed other miscellaneous projects as needed

AT&T Broadband, 2002-2003

Executive Administrative Assistant - Schaumburg, IL

. Supported VP of Human Resources & V P of Field Operations

. Collected data and prepared reports by creating Excel

spreadsheets

. Provided administrative, organizational, & clerical support

. Set up all conference calls & maintained calendar via Outlook by

scheduling appointments

. Coordinated travel arrangements and on/off-site meetings

. Facilitated all follow-up information to corporate regarding

employee complaints

. Maintained email & voicemail for VP when necessary

. Practiced good judgment, discretion, and maintain high level of

confidentiality

. Responsible for copying, faxing, and organizing files

. Completed other miscellaneous projects as needed

AT&T (Formerly Media One & TCI), 2000-2002

Administrative Assistant - Elmhurst, IL

. Collected data and prepared reports for Area Engineer by

creating Excel spreadsheets

. Provided administrative, organizational, & clerical support for

three Technical Operations Managers & 11 Technical Supervisors

. Supervised two administrative assistants

. Entered monthly information into Kodiak system

. Maintained FCC, Public Inspection, & Proof files for the West

Region

. Responsible for copying, faxing, and organizing files

. Practiced good judgment and discretion regarding confidentiality

. Completed other miscellaneous projects as needed

AT&T (Formerly MediaOne & TCI), 1999-2000

Administrative Assistant - Mt. Prospect, IL

. Collected data and prepare reports for Technical Operations

Manager & 7 Technical Supervisors by using Excel to create

spreadsheets

. Provided administrative, organizational, & clerical support to

manager and 7 supervisors

. Assisted HR Generalist in scheduling interviews for new hires

. Assisted in data entry of weekly timesheets for payroll

. Practiced good judgment, discretion & confidentiality of

sensitive information regarding technicians and supervisors

. Responsible for copying, faxing, and organizing files

. Completed other miscellaneous projects as needed

MediaOne, 1998-1999

Administrative Assistant - Elmhurst, IL

. Reconciled NSF's and bank statements

. Prepared franchise fee letters and check requests

. Keyed in revenue for franchise fees and prepared corporate

account research reports

. Prepared budget books and FCC forms

. Created spreadsheets using Excel to generate monthly reports

. Responsible for microfilming, copying, faxing, filing, & other

misc. projects

EDUCATION

Sawyer Business College - Oak Park, IL

Major: Business Admin.

1987-1988

Malcolm X College - Chicago, IL

Major: Business Admin.

1986-1987

Charles P. Steinmetz H.S.-Chicago, IL

1982-1986

SKILLS

Excel, Word, PowerPoint, SharePoint,

SAP Database, BrassRing, Outlook,

References available upon request

Contact this candidate