Customer Service Loss Prevention

Markus Logan

**** **** *** **. *.E. ? Washington, DC ? 20032 202-***-****

************@*****.***

Objectives: To pursue a career opportunity in the administrative field with

potential growth, enabling me to utilize my customer service skills,

training, and knowledge.

Summary:

. Motivated and strong career oriented in the job market today.

. Excellent computer skills through education and training.

. Ability to communicated both orally and written.

. Individual who will make a valuable contribution to a company or firm.

Experiences:

Position: Offline Operation Security

Employer: Creative Interiors

Dates: October 1997-September 2007

My duties as a Offline Operator was to ensure that the premises of

the property

grounds are safe and secure. Ensuring that employees where safe from

harm

during working hours. Entering data/services required in the computer

system. Making frequent call for carriers services delivering package

to our

facility. Answering and routing telephone calls. Checking outside

activities on

the monitor in the security office and making my daily rounds for

safety checks.

Position: Loss Prevention/Asset Protection Representative/Security

Employer: Best Buy

Dates: November 2009-Present

My duties as a Loss Prevention/Asset Representative. I met and greet

customers cheerfully and provide good, quality customer

service. Also I'm responsible for

ensuring that transaction flow smoothly without theft. I

monitor the cameras in

the security office looking for unusual activity. Apprehending

the thief and

making incident reports to manager and staff on duty. Also

making call to the

local DC Metropolitan Police Department for assistance if

needed.

Education:

September 1993-June 1997 Buckingham County High

School

Skills:

Customer Service/Retail

Warehouse Stocking

Loss Prevention/Security

Contact this candidate