SUMMARY
Seasoned client liaison with over * years of international experience
in consulting with high profile clients such as Microsoft, Eclipsys
and Navteq. Proven track record in managing troubled client
relationships and mentoring teammates. Led coordination of cross-
functional teams of sales, marketing, pre-sales engineers and
developers. Deep knowledge of web-services, databases, SOA, cloud
computing and experienced in sales support. Seeking Business
Development career in IT.
CORE COMPETENCIES
. Project Management . Financial Analysis . Marketing Plan
. Strategy Mapping
. Project Estimation . Problem Solving . Market Research .
Consulting Skills
. Requirement Gathering . Data Analysis . Go-to
market strategies . Competitive Analysis
PROFESSIONAL EXPERIENCE
LUX RESEARCH INC
Boston, MA Summer 2009
Market Research Intern for scoping IT opportunities around clean
technologies
. Researched economic feasibility of 5 different technologies for
Solar Energy production, in 17 global regions, guiding a client's
corporate investment of over $1.2 million
. Identified strategic emerging trends for IBM's global Smarter Planet
initiative and performed statistical analysis of opportunities
around Intelligent Transportation Systems, Electric Vehicles, Smart
Grid and Green Aviation Technologies
MICROSOFT - BABSON ALLIANCE
Cambridge, MA 2008 - 2009
Business Consultant at Babson Consulting Alliance Program
. Managed a social media strategy project for Microsoft to media,
leading a team of six, to build an online student community of
15000 members in 10 geographies with at least 1000 students in jobs
and 750 mentee connections
. Developed metrics to monitor the execution of the social media
strategy and track ROI from this marketing initiative
. Projected Microsoft's strategic advantages in the cloud
computing space through competitive analysis
PATNI AMERICAS INC / PATNI COMPUTER SYSTEMS LTD.
USA/India 2003 - 2008
Recognized as a top talent and promoted twice at Patni, a leading
global IT outsourcing company and 6th largest software exporter in
India. Led product developments and enhancements of live systems for
various clients. Chosen for client-facing engagements just 7- months
after joining as a fresher in 2003. Completed Project Management
training required for PMP.
Title: Software Specialist Role: Sales Support, Onsite
Project Manager Williamsport, PA
. Worked as a liaison between CRS Inc. and Patni to develop a SaaS
based VOIP solution serving over 1.5 million users
. Managed the troubled client account worth $1 million and resolved
deadlocks over revised delivery milestones and negotiated a budget
creep worth $90,000. This resulted in a 3 year long relationship
with the client.
. Ensured the customer agenda satisfaction and led client
presentations expressing the value plan of our IT service offerings
while supporting sales manager to achieve profits
maintenance/increase, account profitability and repeat business
. Coordinated cross functional teams of Sales, Product Management,
Marketing, pre-sales engineers and developers to showcase the new
product at Annual User Group Conference attended by over 400 IT
managers from target customers
Title: Senior Software Engineer Role: Technical Lead, Onsite
Consultant Malvern, PA
. Mentored and trained a team of 10 at offshore development center of
Eclipsys Corporation, a leading healthcare IT vendor
. Led a team of seven to develop a Business Intelligence system for
healthcare industry's first truly integrated, end-to-end medication
management solution and today over 200 large hospitals across USA
use this product suite
. Managed a team of five on 14-month maintenance and enhancement of a
live Decision Support System used by the MDs and physicians, which
captured 10% market share
. Reconciled previously strained relationship with the customer for
another 1.5 years by showcasing technological leadership of my team
at Patni
. Revitalized critical functionalities in the existing data
warehousing system by improving the response time by 25%
Title: Software Engineer Role: Onsite Consultant
Chicago, IL
. Defined processes for verification and validation of the
Geographic Information System (GIS) Database for NAVTEQ
. Improved onsite and offshore team turnaround time by 30% by
introducing automation into processes using Microsoft Office
programming capabilities
COMPUTER SKILLS
. MS Office Suite, VB6, MS SQL Server - 2000/2005/2008, .NET 3.5
framework, Oracle-8i/9i, Cognos, SQL Server Reporting Services,
Crystal Reports 8, Microsoft SharePoint, Microsoft Visio, Microsoft
Project
ENTREPRENEURIAL ACTIVITIES
. Created Marketing Plan and go-to market strategy for a mobile tech
startup Novix Technologies
. Created Business Plan for Andromeda, a startup venture providing
Transaction Monitoring System for cloud computing
EDUCATION
BABSON COLLEGE - F.W. OLIN GRADUATE SCHOOL OF BUSINESS, Wellesley, MA
Master of Business Administration (MBA) - Class of 2010
2008 - 2010
. GMAT - 710; GPA - 3.59
. Recipient of meritorious F.W. Olin Scholarship - 50% tuition waiver
. Director of Web and Technology for Babson Entrepreneurship Forum
. Babson Student Representative for round-table discussion with Mr.
Steve Ballmer, CEO of Microsoft
. Team Process Coach for Babson Team Process Day and appointed on
Babson's Social Media Council
. Winner of Techmark Challenge - Business and market simulation
competition at Babson
VIVEKANAND EDUCATION SOCIETY'S INSTITUTE OF TECHNOLOGY - University of
Mumbai, India
Bachelors of Engineering (B.E.) - Computer Engineering, June 2003
1999 - 2003
. 1st prize - Programming and Debugging contest by IEEE - Representing
my undergraduate college
. College Head Volunteer - led team of 40 volunteers on annual day and
college cultural festival