Customer Service Administrative Assistant

Ashley E. Whitehouse____________________

OBJECTIVE

To obtain a position within the Tulsa area where I can stay and grow.

EDUCATION

**** - *** **** ********* ** State University Cape

Girardeau, MO

. B.A. in Spanish

. Minor in International Studies

WORK HISTORY

April 2010 - Present Driver Services of Kansas

Catoosa, OK

Administrative Assistant

. Process payroll sheets for terminal

. File necessary paperwork

. Answer multi-line telephone

March 2010 - May 2010 Link America Tulsa,

OK

Ancillary Specialist (third shift)

. Opened fleet cards

. Paid out breakdown and lumper fees

Jan. 2010 - March 2010 Addison Staffing Tulsa,

OK

Bilingual Patient Services Rep

. Registered new patients

June 2009 - December 2009 Arrow Trucking, CO. Tulsa,

OK

Extended Operations (CSR)

. Answer telephones

. Aid drivers in fuel solutions and load information

. Aid customers in truck tracking

RELATED QUALIFICATIONS

. Bilingual in English and Spanish

. Hardworking, outgoing, determined, quick learner

. Experience in dispatch, fuel routing & transportation loads

. Experience in providing quality customer service

. Experience in Microsoft Office and Windows 97+

. Prior experience in scheduling and managerial duties

REFERENCES

. Andy Rauch Arrow Supervisor 918-***-****

. Brice Rasmussen Previous Coworker 918-***-****

. JP Price Present employer 724-***-****

3001 N. 1st Street 918-***-****

Broken Arrow, OK 74012 **********@*****.***

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