Customer Service Accounting
Resume:
Yusell Lorenzo
Hialeah, FL *****
**************@*****.***
Objective
Seeking an accounting position that will broaden my knowledge and
expand my skills
Summary of Qualifications
Great customer service skills
Excellent interpersonal, organizational, and multitasking skills
Able to set priorities, follow through and meet deadlines
Excellent attention to detail
Highly motivated, responsible and resourceful
Proficient in Microsoft Word Processor, Excel, Access and Power Point
Bi-lingual in English and Spanish
Education
Certificate of Completion in QuickBooks Pro 2008 December 2009
Miami Dade College, Miami, FL
Certificate of Completion in Bookkeeping October 2009
Miami Dade College, Miami, FL
Bachelor of Science in Accounting May 2009
Nova Southeastern University, Ft.
Lauderdale-Davie, FL
Overall GPA 3.35/4.00
Member of the Academic Honor Society Club- Delta Epsilon Iota
Hispanic Scholarship Recipient May 2008
Associate in Arts in Accounting April 2007
Miami Dade College, Miami, FL
Overall GPA 3.00/4.00
Experience
Operations Leader
El Dorado Furniture, Miami, FL
December 2009- Present
Provided professional support including:
Responsible for all operational activities including maintenance at each
respective store
Process several financial reports to assure all accounts have been dealt
with accordingly
Oversee payment transactions
Analyze accounts with due balances and act accordingly
Communicate account procedures to all personnel
Check inventory reports to assure proper inventory control
Order cash change request for the cashiers department
Daily verification of cashier folders. Folders include payment transactions
Assure all payment transactions have been closed at the end of the day
Secure daily bank deposits
Act as the external department to the accounting department
Maintain monthly budget for several internal departments
Support the cashiers and customer service department when needed
Supervise personnel including cashiers, customer service representatives
and receptionists
Student Success Coordinator/Recruitment & Retention Specialist January
2005- December 2009
Miami Dade College, School of Business, North Campus, Miami, FL
Resourcefully provided professional support including:
Process purchasing reconciliation reports on a monthly basis
Prepare journal entries for approval
Assist with budget preparation
Monitor department payroll accounts
Create and manage office supplies inventory
Maintaining an electronic and hard copy filing system
Assist & advise students educationally
Assist with recruitment activities
Design flyers and brochures
Student Assistant October 2004-
December 2004
Miami Dade College, School of Business, North Campus, Miami, FL
Resourcefully provided general office support including:
Answering incoming telephone calls
Assisting walking, faculty and staff
Distributing incoming and outgoing mail
Faxing, copying, and collating materials
References Available Upon Request[pic]
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