Project Software Engineer

Jo Ann Landers

**** ******** **

Florissant MO **033

314-***-**** (H)

314-***-**** (M)

Professional Summary:

Senior Mainframe Software Engineer with over twenty years of full lifecycle

development experience in a broad range of business applications and

technology tools, with concentration in COBOL, COBOL II, JCL, SQL, DB2,

MVS, CICS, ISPF, VSAM, and File-Aid. Application examples include RMS

Report Distribution, Merchant Monthend Reporting, Non Monetary Processing,

Daily Settlement, Merchant Processing, Merchant ACH, Merchant Chargebacks,

and Debit and Prepaid Processing. Full lifecycle responsibilities have

included requirements, analyses, design, programming/coding, testing,

system documentation, implementation and post-implementation 24x7 support.

Additional technical experience includes MS Office, MS Project, Visio and

ABC Flowcharter. Extensive experience in development and maintenance of

large Mainframe databases, development and maintenance of online and batch

systems, systems analysis, database design and coding. Possesses proven

ability to quickly assimilate new technologies and new environments.

Possesses exceptional written and verbal communication skills, with the

ability to work independently and in a team environment.

Technical Summary:

Languages: MIS Packages: Databases:

COBOL, COBOL II, COBOL370 Viasoft DB2

CICS (command level) Xpediter ORACLE

VSAM File-Aid

SQL Elips Utilities

JCL (OS)_ Data Expert SYNCSORT

Eztrieve, Easytrieve INFOMAN CA7

Editors: DITTO Hardware:

ENDEVOR DYNAM, FJAM IBM 3090, 3084, 3081

ROSCOE Software: IBM 4381, 4341, 360/370

TSO/ISPF MS Office, MS MVS/XA

Project, Excel

XEDIT ABC Flowcharter NCR 8500

VM/ISPF VISIO

CHANGE MAN MS Outlook

SPUFI, PLATINUM

Professional Experience:

DanJer, LTD 1/2009 - Present

Senior Programmer/Analyst - Consultant

. Documented, enhanced and maintained credit union statements

. Designed, developed and tested new DB2 programs for new site

installations

. Answered and resolved questions from users

Environment: IBM ES9000, MVS/390, JES2, TSO/ISPF, Expediter, Changeman,

DB2, SQL, COBOL, COBOL II, COBOL 370, Infoman

First Data Resources 09/94 - 10/2008

Application Architect

Held multiple titles from Programmer/Analyst, Development Analyst and most

currently an Application Architect role over tenure with First Data

Resources. Full lifecycle development experience includes the analysis,

design, programming, and implementation of IBM Mainframes/COBOL

applications, utilizing COBOL, COBOL II, JCL, SQL, DB2, TSO/ISPF, File-Aid,

and Endevor as well as many other mainframe tools and technologies.

. Provide development support of several subsystems including RMS

Report Distribution, Merchant Reporting, Non Monetary Processing, Daily

Settlement, Merchant Processing, Merchant Monthend, Merchant ACH,

Merchant Chargebacks, Debit and Prepaid Processing. This is a MVS

environment using COBOLII, COBOL370, COBOL OS390, DB2, and VSAM

programming skills with a TSO/ISPF editor, with an extensive use of MVS

JCL. ENDEVOR was used for source control.

. Responsible for analysis and design on new projects and maintenance

requests, which included a major rewrite effort on the Merchant Monthend

subsystem, and many smaller independent requests from FDR's client base.

FDR's SDM (Software Development Methodology) was followed in conjunction

with the in-house design template.

. Lead technical role on programming efforts associated with the

subsystems assigned to support. This included programming, unit testing,

system testing, installation, production support and documentation. Use

of OS390 COBOL, MVS JCL, Endevor source control, and DB2 / VSAM for

testing. SME (Subject Matter Expert) for Merchant Monthend.

. Queried the DB2 tables using SPUFI and/or Platinum in order to research

questions and design modifications to the tables, determining if new rows

or columns are required.

. Coordinated and provided training to staff, Client Services, and

Clients related to all changes and system enhancements. Mentored less

experienced team members. Tasked to bring these members up to speed on a

fast track. This included providing presentations and the associated

classes for training.

. Produce structured COBOL code following all of the company standards.

Produced all database calls using DB2 SQL and Black Box call technology

to extract needed supporting information for the application development.

. Use VSAM files to pull data for application not on DB2 tables. Ensure

all error handling is up to company specifications in accordance to the

design, provide the specified information with minimal interference to

the continuation of the cycle while meeting all required SLA's (Service

Level Agreements).

. Ensure all subsystem interfaces are accurately produced and audit

trails are in place and verified using either reporting or Unitech

automated balancing routines.

. Installed changes using ENDEVOR source management and INFOMAN for all

turnover requirements.

. Provide all implementation support 24/7 on installed changes to

subsystems using ENDEVOR for source management and INFOMAN for all

turnover requirements.

. Provide support and guidance to conversion teams for all new clients

converting onto Merchant batch sub-system.

Key Projects Include:

Project 1: Merchant Non-Mon Rewrite

Was Lead analyst of 11 which redesigned and implemented Merchant Non Mon

applications and proprietary software. High volume transaction processing

using non-mon transactions to create a new merchant accounts or changes to

existing accounts and reporting on the Merchant's Daily and Monthend

Reporting. Project installed using limited resources, tight time line,

and with no major problems and no impact to critical path. Converted flat

Master file to DB2 tables.

. Utilized CICS, COBOL, DB2 (including SQL), and VSAM files in the

development of new programs and enhancements to existing programs.

. Worked closely with end users in the creation of detailed design and

program specifications, and user acceptance test plans. User acceptance

test plans were generally implemented using rational tools.

. Performed unit, system, and user acceptance testing. Main

technologies employed included JCL, COBOL, and Microsoft Office Suite.

. Designed and performed scripted testing using rational tools for

large-scale conversion of data between old and new systems.

. Layout and implementation of all JCL for job streams used to execute

batch jobs.

. Responsible for the setup and testing of transmissions to outside

vendors using FTP.

. Performed QA function on this company wide application implementation.

.

Project 2: Misc Custom Request (Less them 350 Hours)

The company provides for the installation of smaller projects through a

Custom Request Process. Worked on hundreds of these types of requests

using COBOL II, VSAM, DB2, MVS/JCL, to build and implement code through

multiple environments, Integration, Client Acceptance, and Production.

Worked on Cardtype Subsystem to balance and cross reference reports using a

Unitech automated balancing tool

. Provided analysis and coding support using COBOL II to evaluate the

RMS reporting subsystem for accurately meeting client SLA's (Service

Level Agreements). This project identified problem areas that did not

meet SLA's and then looked deeper into the process's to see if code

fixes, run requirements, JCL changes were needed. The last step was to

carry out the fix, test, QA, and install the changes into the appropriate

cycles.

. Participated in semi-annual disaster recovery drills as a command

center programmer to follow the recovery paths as defined by each

subsystem owner. Made the appropriate fixes and modifications to the

process in such a way that our next exercise would not have the same

issues.

. Worked Y2K code changes using File-Aid, Eztrieve, and COBOL II to

identify modules that needed to be modified for date handling. Proceeded

to make mass changes to COBOL II code change, test, QA, and install all

of the appropriate changes off designs. Created and executed test

scripts to ensure accurate results from our changes.

Education/Certifications

BS, 1978, Southern Illinois University, Edwardsville, IL

MA, 2000, Computer Resource and Information Management, Secondary

concentration in Finance, Webster University, St Louis, MO

Additional Coursework

12 hrs of Accounting

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