Project Manager Management

Tsuyin (Jeffrey) Lee

*** * ****** ***. *** ***

Pasadena, CA 91101

Cellular: 949-***-****

Email: ********@*****.***

Professional Summary

Hands-on project Manager with 9+ years of professional software

development, system integration, and content management experience,

including:

. Specialize in all aspects of software development life cycle (SDLC)

and infrastructure projects including strategic planning,

developing, delivery, and end-user support.

. Manage project documentation process, including creating the scope

statement, business requirements, use cases, technical design

documents, software requirements, functional specification document

and project plan.

. Define project change/release management process flow and create

proper procedure. Streamline and integrate the organization's

operations, improve efficiency, and deliver greater business value.

. Partner with Corporate Communication director to ensure SEO programs

are aligned to provide optimal results. Perform in-depth analysis of

web site metrics and provide actionable insights and recommendations

based on data.

Education and Certification

Project Management Professional

PMI certified PMP

California State University at Long Beach, Long Beach, CA

MBA, Management Information System

Fu-Jen Catholic University, Taipei, Taiwan

Bachelor of Arts in Economics

Technical Skills

Project Management: MS Visio, MS Project 2000 and 2003, MS

Excel

Operation Systems: Window and UNIX

Content Management System: Rhythmyx CMS 5.0, 5.7 and 6.5.2

Technologies: JAVA, JavaScript, HTML, SQL, ASP, JSP, XML, XSLT,

AJAX, ColdFusion, CSS

RDBMS: MS SQL Server, MS Access, ORACLE

Servers: IIS, WebLogic, Tomcat

Tools: Eclipse, JBuilder, MS SQL Server/Data Transformation

Service/Query Analyzer, Dreamweaver, FrontPage

2000, Adobe PhotoShop, Adobe Illustrator,

Crystal Reports, Dimension, Google Appliance,

Google Analytics, Google Adwords, WebTrends

Languages: English, Chinese (Mandarin)

Experience

Zenith Insurance Company, Woodland Hills, CA

Project Manager 4/2005 -

Present

. Project management experience on both infrastructure and software

development projects includes the areas of strategy, process

improvement, business analysis, problem-solving, organizational

change & risk management, application design, and system

implementation.

. Manage client expectations, project budget, forecasting, and

resourcing and create competitive analyses, indicating possible

threats and strategic opportunities for all the projects.

. Facilitate executives with business communications and obtained buy-

ins from key stakeholders (e.q., content agreement, platform design,

feature selection, hardware upgrade process, and outside vendor

selection.)

. Dedicate as technical lead by providing technical expertise to

environment setup, system configuration, database migration process,

WebLogic configuration and template design for Single Sign On

project and public website Rhythmyx content management system

conversion project.

. Work on project to upgrade Rhythmyx content management system to

version 6.5.2 and implement workflow process for all the communities

underneath. Incorporate third party components by using web services

API.

. Search engine optimization for corporate website including managing

SEF website design project, keyword research, and on-page and off-

page factors strategic planning with claims, underwriting, and

corporate communication department.

Technical Lead 01/2001 -

Present

. Perform daily maintenance, enhancement and support to minimize the

down time and maximize the performance for the internal and external

J2EE/ JAVA web applications to ensure the users will receive

immediately solutions.

. Manage Rhythmyx content management system by providing user support,

user provision, troubleshoot and system enhancement. As well as

monitor community activities, conduct user training and generate

usage report for Corporate Communication.

. Designed, developed, and implemented the Rhythmyx 5.0 content

management system into Zenith's Intranet environment and replaced

all the static content websites so as to simplify the website

maintenance process.

. Implemented and configured Zenith's first WebLogic environment,

converted the Policy Inquiry and Rate & Quote system into WebLogic /

UNIX environment.

. Envisioned, strategized, designed, developed and implemented the

Zenith's corporate website and internal web-based applications by

using Active Server Pages technology.

Independent Contractor, Los Angeles, CA 2000 - 2001

Web Developer

. Developed website www.lectureroom.com, a community themed website

that provides free online services to on campus college students.

Designed and implemented by using ColdFusion technology and SQL

Server to create dynamic web-based application.

. Created website www.hightechrecovery.com, a line recovery service

from where collectors/lien-holders can submit assignments online for

repossession services and log on to their accounts for all the

condition reports that are done by repossessors. Website was

designed, implemented and maintained by using ASP technology and SQL

server to create a dynamic web-based application.

. Developed projects for an auto parts company marketing department by

using ASP, JavaScript and MS Access. Projects included: user

authentication, multi-step order processing, access permission level

for user area, forms for update all data, migrated Excel and Access

data into SQL server, advanced search page, and advanced query page.

Pollyconcept Inc. Asia Division, Taipei, Taiwan 1995 - 1997

Product Manager

. Directed Account Executives to consistently meet monthly team quota,

through execution of account strategy that prioritizes opportunity

expansion, new business development and maintenance of existing

accounts.

. Prepared timely sales forecasts and account status reports to

provide management team with critical information needed to manage

resources necessary to support sales activities.

. Experienced in international trading of consumer products. Conducted

product survey and design, products quotation prepared and customer

relationship maintained.

. Responsible for customers and covered areas within the United States

and European countries.

. Traveled to Hong Kong, Singapore, or Main China searching for

products, attending exhibitions, and shipment inspection.

Fullpower Ent. Johannesburg, South Africa

1993 - 1995

TERRITORY SALES MANAGER

. Led 3 sale representatives to manage all the wholesalers among

Johannesburg area.

. Conducted market research and pricing strategies to maximize per

store transaction volume and revenue for the full line of

electronic items.

. Developed a targeted monthly volume and distribution plan to

achieve overall objectives by region/route.

. Developed and maintained strong customer relationships at all

levels to maximize opportunities for expanded distribution and

execution throughout account base.

. Accountable for the administration and execution of company plans,

strategies and procedures within the territory.

. Developed and achieved specific service and operational objectives

such as implementing company sales programs and promotions.

. Analyzed monthly distributor depletion reports to identify

opportunities, under performing accounts or potential loss of

distribution within the account.

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