Customer Service High School
Resume:
Teresa Garcia
** ******* **** **** *****, FL **137
******.********@*****.***
OBJECTIVE
A position as a Medical Biller & Coder.
SKILLS PROFILE
Great Computer Knowledge
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Knowledge of and experience with medical software used in a doctor’s office.
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Good filing and organizational skills
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Ability to take accurate phone messages and deliver messages promptly
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Good customer relations background
Bi Lingual (Spanish English)
Retro Pre Authorizations, Verify Patient Insurances/Deductibles and Collect Co Payments
Alzheimer’s, Domestic Violence, Medical Errors, HIV/AIDS CPR/First Aid/A.E.D Certified
EMPLOYMENT/EXPERIENCE HISTORY
Greg A. Cisneros, M.D. February to March
Board Certified Family Practice Externship(Current Employer June 3,2010 Present) 2010
Palm Coast, FL
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Participated in all daily activities of a primary care front office.
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Verified new patient insurance and looked into different types of insurances that the practice was
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unfamiliar with.
Collected Co payments and outstanding balances of patients.
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• Covered phones for receptionist during lunch breaks.
Vanguard Temp. Westchester, New York February March 2009
Affinion Group Call Center
Trumbull, CT
Customer Service dealt with customer issues and questions in reference to customer accounts.
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Worked with a special program to look up Customer records and information.
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• Answered telephone calls constantly.
Matanzas High School Community Service
Palm Coast, FL
Assisted a Guidance Counselor with paper filing, assorting papers in alphabetical and grade level
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order. Ran errands such as collecting student attendance list and processing absentee letters.
EDUCATION
Diploma Medical Billing & Coding May 1, 2010
Angley College DeLand, FL
Diploma
Matanzas High School Palm Coast, FL May 31, 2008
R EFERENCES Tatsiana Balashova 203-***-**** Previous Co worker
Carmen Lorenzo 386-***-**** Student
Ashley Stansbury 540-***-**** Current Co worker
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