Customer Service Sales

Aimee E. Portala

**** **** ***, ****, ** ***** 517-***-****

ablx7z@r.postjobfree.com

Professional Objective

To obtain employment in a positive work environment in which I can

effectively utilize and strengthen my professional skills and gain

experience in the field of Public Relations and/or Communication.

Employment UNIVERSITY OF TOLEDO, Toledo, Ohio February 2010-

March 2010

Experience Public Relations Intern

* Assisted in designing and organizing websites and

social networking accounts

* Drafted capabilities statements for government review

* Prepared the owner for media interviews

* General Public Relations assistance

AMERICAN GREETINGS, Toledo, Ohio

November 2008- Present

Sales Associate

* Greet customers and answer questions about products

and inventory

* Operate the register while providing efficient and

friendly customer service

* Receive excellent reviews each quarter

Education UNIVERSITY OF TOLEDO, Toledo, Ohio

Bachelor of Arts in Communication: Public Relations

GPA: 3.2/4.0

Dean's List: Spring 2009, Autumn 2009

Graduated: December 2009

Relevant Courses,

Qualifications and Skills

Public Relations Case Studies

* Outlined a detailed public relations strategy for Cosine Technical

Group which included implementing social networking through Facebook,

Twitter, and LinkedIn

* Gained knowledge of Crisis/Emergency Communication, Government

Relations, and Media Relations

Public Relations Practices

* Worked with the Toledo Area Red Cross to plan effective marketing

strategies for their events

Visual Communication

* Improved Adobe Dreamweaver and Microsoft PowerPoint skills by editing

photos and developing websites, memos, and newsletters

Public Presentations

* Developed public speaking skills by writing and presenting persuasive

and informative presentations

News Writing

* Perfected skills for writing compelling and engaging news articles

Interpersonal Communication/Public Relations Theory

* Extensive study of communication techniques and approaches with

multiple different public sectors

Mass Communication Ethics

* Comprehensive study of ethical guidelines, practices, and approaches

Photo Journalism

* Enhance photography skills while evaluating the ethics involved in

photograph content and editing using Adobe Photoshop

Contact this candidate