IT Helpdesk

Christopher Huttemann

***** **** ****** ******, *.C, V3W 1P5

604-***-**** ***********.*********@********.***

SUMMARY OF QUALIFICATIONS

Energetic, solution-focused student with expertise in computer hardware and software. Experience in specific area's includes

software/hardware troubleshooting, object-oriented programming/design and analysis, data communication/network support, and

web development with C#.

COMPUTER SKILLS

Knowledgeable on the internal and external components of the PC.

Experienced in all operating systems including Windows, Mac OS X and Linux/Unix.

Knowledgeable in Visual C#, HTML/CSS, Java, ADO.Net and ASP.Net.

Knowledgeable in data communication and network fundamentals within a local network.

Able to analyze requirements and develop information systems that suit business need's.

PROJECTS

Kwantlen CISY Data-Driven Website

C# programming and Internet Application Development

Website designed using Master Pages and Cascading Style Sheets/HTML.

Used a SQL database was as a back end to store important relevant information. Wrote code to query this database in

retrieving title and description information for the user's selected product.

Used a login/register feature provided by ASP.NET to keep track of product review's created and purchases made

through the e-commerce component.

PC Hardware Project

PC Hardware and Applications

Took apart and performed research on the various components of a personal computer. Re-assembled each component

at a later point.

Installed the latest version of Xubuntu onto the PC, and ensured the OS was optimized and drivers were installed and

working.

EMPLOYMENT/VOLUNTEER

Options Community Services

Kwantlen Co-op Program May 2012-September 2012

Full-Time I.T. Support Intern

Provided I.T. Support to all Options Community Services locations throughout the lower mainland. Received support

tickets through a mailing system and resolved each in a timely and professional manner.

Worked on a major project over the summer involving creating a new network in the Whalley Employment Center

location.

Cineplex Odeon Strawberry Hill Surrey, B.C.

Part-time Cafe Barista

Part time Cast Member April 2010- August 2011

Gained valuable multitasking skills, managed food orders while taking on several other tasks including processing

bills/coupons and preparing food items.

Earned communication skills through providing an optimum experience for guests and resolving complaints and issues in

a professional manner.

EDUCATION

Certificate in Computer Information Systems Sept 2011 – Apr 2012

Kwantlen Polytechnic University

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