Customer Service Data Entry
Resume:
Courtney Donaldson
West Brookfield, MA 01585
***********@*****.***
Objective
A challenging and fulfilling position in administration or operational
support with a reputable and upward-thinking company where I can utilize my
strong organizational and communication skills.
Skills and Proficiencies
. MS Office
. Written Communication
. Planning and Scheduling
. Customer Service
. Internet Research
. Telephone Reception
. 80 wpm Typing Speed
. Fax and Copy Machine
. Filing
. Data Entry
Experience
Staffing Now, Inc, West Springfield, MA
Receptionist/Data Entry/File Clerk
2008-Present
. Verified and entered data
. Answer phones and forward them to the appropriate employees
. Organize, sort and distribute mail to all employees
. Provide courteous and efficient customer service
. Type company documents and correspondence
D'Amour Library, Springfield, MA
Circulation Assistant
2004-2008
. Maintained and updated patron records
. Checked materials in and out of the library
. Regularly check and organize materials
. Provided patrons with general research and reference assistance
. Act as a receptionist and customer service representative as needed.
Education
Bachelors Degree in English, 2008 Western New England College in
Springfield, MA
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