Customer Service Manager

LESHA S. CONAWAY

Email: l ***********@*****.*** P h.:757***-*****

JOB OBJECTIVE

TO OBTAIN AN ENTRY LEVEL AS A CUSTOMER SERVICE REP.

FULL TIME POSITION AND MANY OTHER OPENING.

H ighlights

Customer Service (6 Years’ experience)

Call Center (3 Years’ experience)

Debt C ollector (3 Years’ Experience)

Managed 9 People

Team Player and Work Great with others

Child Care ( 5 Years’ Experience)

Clerical Work (4 Years’ Experience)

Experience

• Feb 06 – Feb 09 Portfolio Recovery Asst.

Debt Collector, Customer Service

• SEPT 05 – DEC. 05 Lillian and Vernon

Call Center/ Customer Service

• Apr 05- Aug 05 Dollar General

Asst. Manager

• Nov 03- April 05 K- Mart Corp

Cashier/Film Developer

• Sept 01- Nov 03 Lifetouch National School Studios

Sorter, Cutting, Packing

• JAN. 2001 – July 01 TODDLER STATION DAY CARE

CENTER

Head Teacher, Lesson plans (weekly), work with children under 3yrs

old

• APR. 00 OCT. 00 VALUE CITY DEPARTMENT STORE

Cashier/Dept. Asst.

• JUNE 98 – AUG.98 NORFOLK STATE UNIVERSITY

SUMMER PROGRAM

CLERICAL AIDE, Supervise Young Aide Kids

E ducation

Lake Taylor High School Graduated 1999

Norfolk Technical Vocational Center 1998-1999

Child Care/Cashier Checker and Front End Manager

O ther Accreditations and Certifications:

N orfolk Technical Vocational Center, L ACE, NTVC-Honor

S ociety & Outstanding Student of the Year. Life Touch-Employee

R ecognition Award of Perfect Attendance, Completing A Year,

P ortfolio Recovery Asst. Outstanding Performance Reach Goal

M onthly.

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