Customer Service Data Entry

Lakhvir Singh

Truckee Ct. Newark, CA ***** 510-***-**** *******@*****.***

OBJECTIVE: Librarian Assistant

TECHNICAL SKILLS:

Experience with: Open Systems Interconnection Stack, TCP/IP protocol

knowledge, Networking, LAN, WLAN, Equipment installations, Performed router

configurations, Router equipment installation

Operating Systems: Windows 95/98/ME/2000/XP/Vista

Development Tools: Microsoft FrontPage, Adobe Photoshop, Proficient in

Microsoft Word, Excel, and PowerPoint.

Web/Other Technology: Basic HTML knowledge

EDUCATION:

Ohlone College, Fremont, CA

May 2005

Associates Degree in Mathematics and Natural Science

WORK HISTORY AND VOLUNTEER EXPERIENCE:

Nvidia Corporation, Santa Clara, CA

2010-Present

Electronic Chip Tester

SLT Testing: To ensure final chip testing for pass or fail status

ATE Testing: For identification of wider range of programming problems

Experience testing different telecommunication chips such as AP 20, G98,

GF100, GF 104 etc.

Write Analysis if the chips failed three times by identify error code and

filling out proper paperwork

Assist engineers as needed following details directions and instructions

Go through the process and steps to reboot the computer when receiving same

error for different chips

Ohlone College, Fremont, CA

2003-2005

Office Assistant

Responsible of large quantity of Data Entry of Students information and

putting records into proprietary data system

Typing skills-Add information in computer from files

Used Word, Excel, Outlook for different project.

Filing and Organizing

Tech-support / Troubleshooting / Consulting, CA

2002-Present

Troubleshooting

Computer Repair

Hardware Installation of all PC parts

Installation of Programs

Tips and tricks to help keep computers in good shape

One-one computer training

Computer Diagnostics

Format Hard drive of PC/Laptop

Networking: installing routers, network adaptor, Configuration router

Technical Support via phone and e-mail

Securitas, Fremont, CA (PT position while attending school)

2002 -2008

Security Officer

Answering phones, greeting and assisting visitors and developing social skills

Shipping and Receiving products with care

Conducting paperwork for the company

Make new Access cards for employee.

Data entry in to the Access system

Customer service

McDonalds, Newark, CA (PT position while attending school )

2000-2002

Shift Manger (Promoted in less than one year from cashier to Manager)

High Volume customer service of 100 plus customer per day

Generate weekly schedule for 50 plus employees covering three shift over and

18ht period

Determine the appropriate orders based on weekly sales $25k and function

inventory amounts

Cash/Banking

Leadership Skills

Languages: English, Punjabi and Hindi

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