Customer Service Human Resources

Dionne M. Oliver

**** ******** ******, ***. *, Durham, NC 27705 : 919-***-**** :

***.************@*****.***

Energetic professional seeking employment as a Food Service Associate to

utilize my excellent customer service, computer, communication, and

teamwork skills.

EMPLOYMENT HISTORY

Temporary Agency Employment 8/09 - 8/10

Warehouse Associate

. Sorted at least 1000 packages by zip code on a daily basis.

. Inspected packages to ensure that address was consistent and located in

proper place.

. Operated tape and wire machines to bind packages.

. Assembled and packed at least 5,000 boxes daily per customer

specifications.

U.S. Department of Labor, Atlanta, GA 5/09 - 8/09

Receptionist, Office of the Solicitor (Internship, AJCC)

. Trained new Atlanta Job Corps Center Intern.

. Created, printed and mailed word processing documents and Excel

spreadsheet reports. Entered data into database and printed

reports.

Clemmons Nursing and Rehab Center, Clemmons, NC 1/09 - 3/09

Dietary Aide

. Provided assistance to 65 residents and staff through multi-tasking on

several food preparation tasks at once.

. Provided assistance to the cook in the preparation and serving meals.

BayPointe Medical Center, Virginia Beach, VA 7/07 - 3/08

Dietary Aide

. Interviewed patients to discuss food preferences. Assisted in receiving

and storing food and supplies.

Brookridge Retirement Homes, Winston Salem, NC

10/06 - 6/07

Dietary Aide

. Talked about the menu to patrons and answer all questions about menu

items.

. Checked with customers to ensure that they are enjoying their meals and

take appropriate action to correct any complaints or requests. Trained

new restaurant employees on the restaurant's culture and practices.

EDUCATION AND TRAINING

Atlanta Job Corps Center (AJCC), Atlanta, GA

Business Office Administration Diploma, 8/09

Bryant & Stratton College, Virginia Beach, VA

A.A.S. Human Resources (Expected Completion 12/2011)

Certifications: National Career Readiness Certificate, Georgia Work Ready;

awarded Silver Certificate, 6/09.

SKILLS AND INTERESTS

. MS Word, Excel, PowerPoint, Access, keyboarding, and the Internet.

. Treasurer, Student Government Association, AJCC, June 2009 to August

2009. Mathematic Tutor, AJCC, April 2009 to August 2009.

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