Customer Service Assistant

N I C O L E C. M A S S O P

*** ** ***** ******

Queens, NY 11422

Phone: 347-***-****

Email: ********@*****.***

OBJECTIVE: To seek a challenging position utilizing my education and experience.

CAPABILITIES

• Proficient in AutoCAD 2008, 20/20, Adobe Illustrator/Photoshop, Internet (WEB), Microsoft Office

[Excel, Power Point, Word, Outlook], Mac/PC Friendly and Drafting and Rendering

PROFESSIONAL PROFILE

• Highly organized, enthusiastic and energetic, dedicated with a positive attitude

Ability to manage critical communications among staff, clients and professional associates

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• A willingness to assist in other areas as needed and skill to function as a team member

• Thrive on working in a challenging environment with an eagerness to learn new things

EDUCATION

2002.2006 2006 Bachelors of Arts Major: Interior Design, 3.7 G.P.A

Howard University Washington, DC

EMPLOYMENT

Dec. 2008 – Present Freelance, Interior Designer New York, NY

Feb. 2008 – Dec. 2008 Equinox Fitness, Design Assistant New York, NY

• Aided Senior Facilities designer with errands and responsibilities

• Space planned; selected, purchased and ordered materials,

furniture and textiles; managed deliveries and installations

• Updated and maintained office and sample library

• Performed general administrative and clerical duties.

• Made travel arrangements and processed travel/expense reports

July 2006 Feb. 2008 Oasis Interior/Exterior Designs, Inc, Design & Personal Assistant Miami, FL

• Provided full time support to President and Senior designers

• Organized calendar, appointments and client meetings

• Assisted with new design concepts and client presentations

• Prepared design estimates and proposals for clients

• Placed and tracked client orders and assisted with installations

Sept. 2005 – Feb. 2006 Home Depot Expo, Counter Top & Appliance Sales Associate/

Kitchen & Bath Design Assistant– Bethesda, MD

• Provided 20/20, drafting, on site assistance to designers

• Ensured quick efficient and friendly transactions with customers

• Provided selling floor coverage in a variety of departments

April 2004 – Sept. 2005 H&M, Retail Sales Associate/Cashier– Georgetown, DC/New York, NY

• Provided quality customer service to 100 + patrons a day

• Merchandised selling floor by restocking, folding, cleaning,

inventory control

• Set up visual displays/floor layouts during overnight

ACHIEVEMENTS

• Magna Cum Laude Graduate, Bachelor of Arts Howard University

• Dean’s List at Howard University, 2002 2006

REFERENCES/ SALARY REQUIREMENTS

Available upon request

Contact this candidate