Customer Service Management
Resume:
L indsay Cratty
New Brighton, PA **066
*******.******@*****.***
Objective
To establish a career in the industry that displays professional and personal growth
Education
California University of Pennsylvania
Bachelor of Science in Communication Studies/Concentration: Speech Communication
Minor: Justice Studies & Forensic Science
May 2010/Accumulative GPA: 3.0/4.0
Competencies
Promoted, sold, and organized:
The event for the New Nestles Crunch bar in Market Square, Pa
Radio/Television/News Portfolios as well as courses in Perspectives on
Communication, Public Relations, Group Communication, and Marketing
IT Skills: Personal Productivity, Educational Technology, Communication
Research, Crime Scene Imaging, Power Point, Excel, Microsoft Works, and Word
P rofessional Experience
May 2010-present
YMCA
Beaver County
May 2010-present
Marbull’s Restaurant
Waitress Duties
2004- Present
Eat’n Park, Belle Vernon, PA
Waitress: Gained the knowledge of time management, client contact, and customer
Service through the interaction with customers and employees on a professional level.
2007-2008
Intramural Sports, California, PA
Work Study: Organizing events on campus for student’s at the University
2006- 2007
Academic Affairs Office, California, PA
Work Study: Secretarial duties as well as serving the students needs
with disabilities and assisting in faculty contracts
My professional experience has t rained me to be a very reliable, goal-focused, and a motivated
individual. I have experience in customer service and excellent-problem solving skills.
Leadership
California University of Pennsylvania Cheerleading:
Hard-working with an outgoing personality and easy to get along with, great teamwork
capabilities as a captain for the 2009-1010 California University of Pennsylvania Cheerleading Squad
Presidential Scholarship recipient & Phi Theta Kappa Alpha Upsilon Chapter
Dean’s List 2005-2010
Contact this candidate