Customer Service High School

CAROLYN FLOURNOY

**** ***** ******* ******

CHICAGO, ILLINOIS 60609

773-***-****-(CELL) 773-***-****

*****************@*****.***

OBJECTIVE: To obtain a position with a reputable company that will allow me to

apply the skills I have and provide me with interpersonal growth.

EMPLOYMENT HISTORY: 05/2004-06/2008 ANNIE B.JONES (COMMUNITY

SERVICES)

SECRETARY/CASE MANAGEMENT

OFFICE PROCEDURE

RECORD KEEPING

DHS-EARNFARE WORK PLACEMENT

05/1999-08/2000 CIGARETTES CHEAPER

INVENTORY MANAGEMENT

WEEKLY SCHEMATICS SETTING

STORE ACCOUNTING

MANAGE DAILY SALES ACTIVITES

DAILY STORE MAINTENANCE

07/1998-04/1999 MARKET FACTS/SYNOVATE

MAIL COORDINATION

BARCODE SCANNING

SORT AND SEPARATE MAIL

ENVELOPE STUFFING FOR POSTAL

DISTRIBUTION

EDUCATION: CONTINENTAL ACADEMY-(HIGH SCHOOL DIPLOMA) 2002

SAWYER SECRETARIAL SCHOOL (CERTIFICATE) 1984/85

SEARS YMCA (CETA) PROGRAM (CERTIFICATE) 1982-83

ABJ-MICROSOFT WORD BEGINNERS (CERTIFICATE)

2005

CAPS-CUSTOMER SERVICE/COMPUTER LITERACY

PERSONAL DEVELOPMENT-(CERTIFICATE) 08/2010

SUMMARY:

ADAPT WELL WITH OTHERS.

ABILITY TO WORK IN A FAST PACE ENVIRONMENT.

COURTEOUS.

COMMUNICATION/VERBAL SKILLS (PLUS).

EXTENSIVE CUSTOMER SERVICE HISTORY.

REFERENCES AVAILABLE UPON REQUEST

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