Sales Maintenance

Scott A. Pflanzer

**** **** ***** ***** ? Davison, MI 48423

810-***-**** ? *****.********@*****.***

Objective

To find a position as a Solutions Architect that will allow me to help a

progressive organization meet and exceed its growing and constant IT

challenges

Summary of Qualifications

. Excellent VB, C++ and Delphi programming skills

. Strong HTML, XML, SQL, .Net, C#, CCS, and RPG skills

. MySQL, SqlServer, Oracle and Access database use

. Computer hardware and troubleshooting experience

. Highly organized, self-motivated, and a team player

Work Experience

5/2008 Present Solutions Architect

Morley Companies, Saginaw, MI

Manage the migration of data systems, and shared data from Flint to

Saginaw during the business transition of sites. Primary interface with

IBM to insure accurate and consistent reporting during and after the

contract change over from Minacs to IBM/Morley. Oversee development and

manage automated billing systems for transitional billing requirements.

Assist in developing system and network requirements for application

migration for all call centers. Assist all functional departments,

including training, quality, IT, and HR. Support internal corporate

customers and initiatives to expand or change existing business programs.

Migration of HR, Change management, and Reporting systems from an Access

Databases to SQL Servers. Assist and mentor other developers with designing

and development of projects. Manage and coordinate project solutions.

1/2008 5/2009 Solutions Architect

Aditya Birla Minacs, Flint, MI

With minimal direction, design and develop solutions for various

internal and external projects related to four national call centers using

all available resources as needed. Assist all functional departments,

including training, quality, IT, and HR. Support internal corporate

customers and initiatives to expand or change existing business programs.

Assist and mentor other developers with designing and development of

projects. Manage and coordinate project solutions.

12/2001 1/2008 Self-Employed

Scotts Computer Service and Consulting, Davison, MI

Sales and service of custom-built computer systems for personal and

business use. Computer training on the use of software and hardware.

Performed on-site repair work and system upgrades. Development of 3rd party

and proprietary tools in VB and Delphi with MySQL, SqlServer or Oracle

database access. Designed and Implemented a call tracking system for a

ambulance dispatch center.

07/2000 12/2001 Programmer/Analyst

Delphi Automotive, Troy, MI

Team Leader on a 3rd-party software development for hand-held and PC

computers to interface with SAP for shipping, receiving, and storage of

manufactured parts, developed in Delphi for PC and C for hand-held.

Responsible for development of an internal time tracking system, in MS

Visual Basic, to interface with Microsoft Project through an ODBC connected

Oracle database. Development or review of Stored Procedures and views for

both the SAP interface and the internal time tracking systems. Review and

drafting of design and technical specifications.

03/1998 06/2000 Programmer/Analyst

Advanced Data Research, Inc., Auburn Hills, MI

Programmer for the Error Proofing Systems at Delphi Steering Systems

written in Delphi with BDE access to Paradox tables, and using custom

developed components. Responsible for the generic Quality Control System

used at Delphi Steering System and Delco Electronics, which was being

implemented Delphi-wide, and developed in C++ and Delphi using BDE access

to paradox tables. Assisted in programming surveys for DaimlerChrysler in

VB, C, and C++ Using Access and SQL Server for data storage. Designed and

wrote the Flight Guide system in Delphi, one of the first FAA approved

electronic flight bags. Also designed a Checklist software package in

Delphi. Assisted with setup and maintenance of the FTP and HTTP servers.

11/1997 - 02/1998 Computer Technician/Level 2 Support

EDS (Manpower Technical), Flint, MI

Troubleshooting and repair of computers on a Novell network.

Enhancement of utilities used for system maintenance and repair.

03/1997 05/1997 Computer Technician

EDS/GMAC (Manpower Technical), Flint, MI

Systems administration on a PowerStation tower. Maintained a computer

network of 67 workstations utilizing Windows NT, Windows 95 and OS/2 Warp.

Worked on Disaster Recovery Manual and Systems Administration Manual.

Duties also included development of the reporting program using Visual C++

and MS Access tables.

01/1995 03/1997 Self-Employed

Custom Computer Systems, Lapeer, MI

Sales and service of custom-built computer systems for personal and

business use. Installed and maintained networks in LANtastic, Windows 95,

Windows for Workgroups and Novell. Computer training on software and

hardware use. In-shop and on-site repair work. System upgrades.

02/1988 01/1993 Aviation Maintenance

United States Army, USA and Germany

Maintenance and repair of attack and cargo aircraft. Control,

maintenance, issue and calibration of specialty tools for the company.

Education

2003 2004 Baker College, Flint, MI

Attended courses for Computer Science Degree.

1997 1998 University of Michigan, Flint, MI

Attended courses for Computer Science Degree.

Contact this candidate