Customer Service Health
Resume:
Chelsea Stovall
ablwr0@r.postjobfree.com
EDUCATION
The University of Texas at Austin Austin, TX
B.S. in Human Biology May 2010
Concentration in Social Aspects of Health and Disease
21 hours of coursework in Anthropology
University Honors
Health Information Technology Summer Certificate Program Summer
2010
. Graduate of an intensive, 9 week, full time program providing a
comprehensive overview of electronic health records, project
management and work flow design, medical practice at the
business and clinical interface, including a practicum
experience in industry.
Health Information Technology Manager and Exchange Specialist
Certification
COURSES
Health Information Technology: Fundamentals of Health Information
Technology, Operational Models of Health Care Practice, Medical
Practice Workflow, Applied Health Information Management, Practicum in
Health Information Technology
Other: World Health and Biotechnology, Sociology of Health and
Illness, Human Biology, Molecular Biology, Cellular Biology,
Comparative Physiology, Microbiology, Anatomy and Lab, Genetics and
Lab, Organic Chemistry and Lab, Analytic Chemistry and Lab
SKILLS
EHR Software: Allscripts, eClinicalWorks, Sage, NextGen, e-MDs
Other Software: Microsoft Word, Excel, Power Point, ChemSketch
Communication: Customer service, mentoring, leadership, technical
presenting, technical writing, technical reading and comprehension
Laboratory: Quantitative analysis, experiment design, identification
of unknown pathogens, bacteria culturing, protein purification, gel
electrophoresis, titration
WORK EXPERIENCE
Dell Perot Systems Dallas, TX
Intern July 2010
. Shadowed IT director, conducted printer inventory with network
consultant for whole hospital, shadowed physicians and lab
technicians to understand work flow
. Exposure to practice management system, laboratory software,
physician portal
Texas Department of State Health Services Austin,
TX
Adult Health and Chronic Disease Jan-May 2009
Volunteer Research Assistant
. Created visual map of system of care for heart attack/stroke
patients by researching medical literature and interviewing health
care providers, patients and families
. Published findings in paper, presented visual map to Health and
Illness class, which was later used by professor
L'Occitane Southlake, TX
Sales Associate Mar 2005-
2008
. Trained new employees, created schedules, continuously exceeded
weekly sales goals, initiated partnerships with third-parties to
promote launch of new products, established merchandising plans,
ACTIVITIES
Volunteer and Intern at Baylor Regional Hospital, Big Brothers/Big Sisters
mentoring, SAT Math tutor, Biology tutor, Face AIDS Committee Chair, Global
Medical Training, Women in Medicine, Girl Start Volunteer
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