Catherine Medina
Tampa, Fl **604
Phone: 813-***-****
Alt: 813-***-****
******************@*****.***
Summary:
Seeking a position as a receptionist
Employment History:
June 2009 Best Buy Tampa, Fl
To present REP I
Provide product knowledge
Usage of a computer to make every costumer transactions
Excellent costumer relation and service
Customer Service
Process transactions such as returns and exchanges
Look up customer’s history and information on the computer
Record customer’s information on the computer system
Processed customers payments through the computer system
Sales Operator
Answer several customer phone calls at the same time
Solve customer’s issues through phone
Made phone calls for interviews or other events in the store
March 2009 Vector Marketing Tampa, Fl
To may 2009 Sales Associate
Schedule appointments with potential customers by phone
Present the best CUTCO products in the customer’s home
Advise and sell the best product for the customer’s needs
Build a rapport and a good friendship with customer
February 2008 Little Caesars Tampa, Fl
To July 2009 Cashier
Provide customers with their orders
Excellent customer service
Offered better solutions for customers orders
Accomplishments:
Considered as a hard worker employee
Raised sales in Little Caesars to an 85 percent
One of the best employees in Best Buy with high sales and excellent costumer service
Education:
2009-present Hillsborough Community College Tampa, Fl
Associate Degree in Criminal Justice GPA: 3.46
2008-2005 Hillsborough High School Tampa, Fl
High School Diploma, GPA: 3.0
High honor roll & Spanish Honor Society
Excellent in math
Excellent in science and physics
Volunteered:
The Commons Apartments
Volunteer Secretary
Filed Important Documents
Answered Phone calls
Organized important papers
Schedule customer’s appointments
Send letters to residents
Skills:
Computer skill:
Excel, word, and power point
POS computer program
Languages:
Spanish- fluent
English- fluent
Interests:
I would like to work in this company, because is an awesome way to learn about the skills that I need to
develop for the major that I am enrolling, I think is a great opportunity for me to understand more about law and more
about my passion for justice.