Manager Sales

JOEL H. RAYNES

*** ******** ****** • Wilmette, Illinois 60091 • *.******@*****.*** • 312-***-****

S ENIOR S ALES M ANAGER

Strategic Sales Planning / Market Expansion / Relationship Management

Well-qualified and results-oriented Banking Professional with over 30 years of successful experience in positions

of increasing responsibility and duties. Top-performer with track record of consistently meeting or exceeding sales

goals and customer expectations. Skilled at educating customers on banking products and services and

recommending the best options to meet their short term and long term needs. A leadership by example approach

that includes integrity, high standards and strong work ethic. Proven ability to communicate with diverse

individuals on many levels and to secure the trust, understanding, and confidence of staff. Development of staff

that encourages individual contribution. Adept at driving growth of company revenues and improving sales-team

performance. Exceptional mentor and coach. Tenacious in building new business, securing customer loyalty, and

forging strong relationships with external business partners.

• • •

Customer Service Relations Sales Management Key Client Retention

• • •

Relationship Building New Business Development Organizational Leadership

• Team Building and Staff

• •

Revenue Growth Generation Marketing Financial Services

Development

P ROFESSION AL E XPERIENC E

VICE PRESIDENT and REGIONAL MANAGER 2005-2008

Assistant Vice President and District Manager 2003-2005

Assistant Vice President and Branch Manager 2000-2003

Parkway Bank and Trust Co. Harwood Heights, IL.

Regional Manager for four offices (Bank created my position to oversee growth of four offices. Manager

of the largest branch in the network ($230 million). Managed Merchant Processing Department. Co-

taught Retail Sales Program. Participated in community and business relationships organizations.

Oversee all sales and business development functions, including new product rollouts, key account

management, and customer relationship development. Provide cross-functional team training,

coaching, and mentoring. Part of the team that influenced creation of Remote Deposit Capture

Program.

Named Branch Manager of Network and Branch of the Year in 2002. Increased deposits by 20%.

Another office under my management was named Branch of the Year in 2004.

Negotiated New Agent Bank Contract with Merchant Processing Vendor increasing fee income to bank,

while,lowering pricing to customers.

Consistently developed strong, sustainable relationships with business clientele .

Branch Manager 1998-2000

Continued…

KIM MILLER • Page 2

PROFESSIONAL EXPERIENCE CONTINUED

Success National Bank Chicago and Skokie, IL.

Increased deposit base by 150%.

Created Branch Business Development Toolkit to increase deposits.

Recommended Community Development Opportunities to Compliance Officer.

Branch Manager 1994-1998

First Bank, Inc. (formerly River Valley Savings Bank FSB) Chicago,IL.

Responsible for Consumer Lending in Chicago Region.

Assisted Regional President in initial start up of Commercial Lending Program.

Created Merchant Processing Program for Chicago Region.

OTHER CAREER NOTES

Assistant Vice President and Branch Manager 1989-1994

North Community Bank Chicago, IL.

Increased deposits by 17% in one year

Assistant Cashier and Co-Branch Manager 1977-1989

First National Bank of Lincolnwood Lincolnwood, IL.

Stepping stone to grow and expose me to other opportunities in banking.

E DUCATION & T RAININ G

CFP Designation, 1988 – College for Financial Planning-Colorado, USA

Certificate, Institute for Financial Services, 1988 – Roosevelt University-Illinois, USA

Bachelor of Arts (BA), 1974-Drake University-Iowa, USA

Business Interests and Affiliations:

Ideal Investment Club, President

Avoca Parent and Teachers Council, President

Franklin Schiller Park Chamber of Commerce, Vice President

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