Administrative Assistant Customer Service

Debra S. Weller

**** ***** ****** *********, ** 54220 920-***-****

*********@****.***

OBJECTIVE

To use my skills and abilities as an Administrative Assistant,

providing excellent support and service.

EDUCATION

Silver Lake College, Manitowoc, WI 1972 - 1976

Bachelor of Science in Education

QUALIFICATIONS

> Positive public relations/customer service

> Excellent organizational skills

> Critical thinking and problem solving skills

> Maintain confidentiality; exemplify a personal and professional

demeanor; dependable

> Effective written and oral communication skills

> Able to facilitate large group, small group and one-on-one

training/workshops

> Designed and prepared brochures, forms, posters, bulletin boards,

PowerPoint presentations and other forms of written communication to

promote events and workshops

> Able to multi-task; work independently and as a team member; meet

deadlines

EMPLOYMENT

Silver Lake College, Manitowoc, WI 6/2006 - 5/2009

Administrative Assistant/Education Field Placement Coordinator

. Provided efficient, effective oral and written

communication

. Established and maintained positive public relations with

regional school district administration, faculty and staff

personnel

. Networked and collaborated with members of the Wisconsin

Improvement Program (WIP) through the Wisconsin Department

of Public Instruction; college representative

. Coordinated student schedules with daily school/district

routines

. Developed and implemented policies and procedures for

student placement

. Collected and maintained data; processed background checks

. Provided dependable administrative support for program

directors and faculty

. Efficiently used all office equipment, maintained office

supplies

Silver Lake College, Manitowoc, WI Summers 2001 - 2008

Youth Enrichment Summer (YES) Program Teacher

. Provided enrichment experiences in Language Arts, Science,

History, Critical Thinking skills, and Drama for children

grades first through sixth

. Created lesson plans and hands-on activities for each class

. Collaborated with community experts to enhance classes

Silver Lake College, Manitowoc, WI 8/1992 - 5/2006

Media Production Center Manager /Education Field Placement

Coordinator

. Prepared departmental budget and purchased instructional

media equipment and materials

. Scheduled and prepared presentation equipment for faculty,

students and presenters

. Assisted and co-taught Media in Instructional Design

courses

. Conducted training sessions for all new equipment

. Facilitated workshops for area school personnel

. Coordinated and facilitated job search, resume, and

interview workshops for Education students

. Produced instructional materials for instructors and local

educational agencies

. Supervised Media Aides and Federal Work-Study students

Silver Lake College, Manitowoc, WI 8/1976 - 6/1992

Media Production Center Assistant/Co-Manager

. Developed skills and materials in media production

pertaining to education and the training of teachers

. Assisted students, faculty and administration

. Designed educational support materials

. Offered resume writing workshops using computer

Debra S. Weller (2)

(920)

682-1550

VOLUNTEER ACTIVITIES

. Team Leader, Francis Fest activities; Franciscan Committee

. Team member, Pancake Breakfast

. Team member and co-coordinator of Novemberfest

. Team member, activities pertaining to Diversity

. Facilitator/Secretary, Staff and Administrator Members (SAM) group

. Committee member, One Book, One Campus

. Youth Enrichment Summer Program Volunteer

. Team leader, Brat Fry fundraisers

. Treasurer, High School Basketball Booster Organization

. Vice President, High School Football Booster Organization

References and letters of recommendation available upon request

Contact this candidate