Sales Customer Service

Apryl Cave

***** **** ****** ***** ********, MN *5033

Phone: 612-***-**** E Mail: *******@*****.***

Profile

I am a recent graduate with a degree in Mass Communication and an emphasis in Print and Photo Journalism and a

minor in Graphic Design.

I am interested in all aspects of design and photography along with anything having to do with English, Writing or helping

keep communities stay informed or involved. I love the creative side of things but also enjoy helping others.

Work Experience

MEGA MEDIA EXCHANGE June 2007 June 2010

2958 W Division St.

Saint Cloud, MN 56301

Position: Sales Assistant:

Duties included buying and selling used CDS, DVDS and games, cleaning, organizing (alphabetizing), opening and

closing duties, taking care of online Amazon orders, ringing and preparing to ship orders, and general maintenance of

running a small store. Greeting customers and making sure their needs were met. Gained valuable knowledge and

experience on keeping a small business running with only one person on hand or available as well as major multi tasking

skills.

Most shifts are worked individually, opening and closing.

August 2006 – May 2010

JAMES W. MILLER LEARNING RESOURCES CENTER

720 4th Avenue South

St. Cloud, MN 56301

Position: Periodicals Assistant:

Duties included helping patrons find periodicals, newspapers and government documents, Assisting in making copies and

using microfiche and microfilm machines, organizing and shelf reading (alphabetizing) periodicals and various tasks such

as keeping track of Periodicals help desk statistics and online usage statistics with Microsoft Excel 2007. Also in charge of

making sure Xerox machine are running properly and any other miscellaneous office assistant tasks.

Day shifts are normally worked with the manager of the Periodicals desk or one other co worker and night shifts are

worked individually.

T.J.MAXX July 2004 – September 2005 & May 2006 – September 2006

2089 Hudson Rd.

St. Paul, MN 55119

Position: Sales Associate

I worked in the men and children’s department, assisted in sales questions, merchandise recovery and general

organization and cleanliness in any other departments. Duties also included cashiering.

Every shift worked with other sales associates and with one manager.

Education

SAINT CLOUD STATE UNIVERSITY Spring 2010

Major: Mass Communication –Emphasis in Print and Photo Journalism

Minor: Graphic Design

Specialties

Platform: Graphic Design

2D Design and Color

Computer Studio –Basics of Illustrator, Photoshop and Flash

Graphic Design I –Further Exploration of Adobe Suites, design principals

Graphic Design II –Concentration on Illustrator and InDesign along with Dreamweaver, Chose a student organization,

made a logo, newsletter, promotional object and a website for the organization.

Graphic Design III Steps of Pre Press, Online publishing, created logo, newspaper ads, postcard, poster and

magazine spread for designer/ artist exhibit

Experience with Mac & PC –Geared more towards operation of Macs

Adobe Illustrator CS3 /CS4/ CS5

Adobe InDesign CS3/CS4/ CS5

Adobe Photoshop CS3 /CS4/ CS5

Adobe Flash CS3 & AS 2.0

Adobe Dreamweaver CS3 /CS4 & HTML

Platform: Photo & Print Journalism

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Print Journalism Principals and Methods –Basics of Print Journalism and reporting

Specialty Reporting –Feature Writing

Public Affairs Reporting –Focused on St. Cloud City Council

Photojournalism –Basics of Photojournalism, content and Technique

Advanced Photojournalism –Focused more on multimedia, shot video and edited news story using Avid, created web

gallery portfolio and researched topic of interest/importance relating to photojournalism.

Mass Communications Law –Basics of Law, relating to all fields in Mass Communications

Editing and Makeup –Layout designs and techniques using Adobe Creative Suites.

Studio Photography

Contributing writer to the University Chronicle –In my free time I have contributed some articles within the last few years

at St. Cloud State to the student newspaper.

Proficient in:

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Additional Notes: Office/Help Desk and Sales experience have given me valuable customer service skills as well as time

management, and multi tasking skills. I work great alone and enjoy working with others even more. I take pleasure in

happy customers. I love when employees, managers and customers can interact on a level similar to a friendship.

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